Driven and dedicated sales professional with experience supporting brands within highly competitive markets to progress organizational objectives. Confident leader able to meet and exceed sales targets by developing and maintaining profitable relationships, applying customer-oriented policies, and delivering exceptional service. Calm in high-stakes situations and able to identify and address opportunities to secure new business.
Work History
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Additional Experience:
Customer Care Manager New World Systems
Relationship Manager, Dun & Bradstreet
Software Sales Executive, Compuware Corporation
Senior Account Executive, MCI-WorldCom
District Sales Manager, Electronic Data Systems | OnStar
Client Success Manager
3 Years
LRN Corporation | 01.2022 - 01.2025
Managed and grew relationships with existing Enterprise clients to ensure they received maximum value from LRN's ethics and compliance solutions. This involved acting as a trusted advisor, a client advocate, and a point of contact for commercial aspects, while collaborating with internal teams to ensure client needs are met. Key duties include proactive account growth, strategic planning, analyzing client health metrics, conducting business reviews, and managing the commercial relationship from contract amendments to renewal.
Consistently achieved a 98% client renewal rate while also delivering growth within these clients based on a $1.5M quota.
Sales Executive
2 Years
Travel Tags | 01.2018 - 01.2020
Provided impactful solutions for clients based on their needs for the manufacturing and packaging of innovative gift cards that promoted client products and services to target customers. Reviewed and analyzed product performance to identify successes and opportunities and ensure success. Provided recommendations and enhancements to meet client goals and secure repeat business. Performed business development tasks to grow book of business, utilizing cold-calling, trade shows, and networking to prospect new business.
Transformed non-performing account by delivering 25% growth to $5M in revenue.
Regional Sales Manager
3 Years
Cornerstone OnDemand | 01.2014 - 01.2017
Grew market presence and client base while selling SaaS talent management solutions to mid-market accounts. Applied personalized sales processes to prospect new accounts, increase market share, and address and resolve issues and concerns. Developed market strategies and promoted business growth to increase revenue. Established client relationships, continually improved product knowledge, encouraged personal growth, and achieved sales targets.
Ranked in the top five delivering 110% of quota for the first quarter of 2016.
Applications Sales Manager
1 Year
Oracle Corporation | 01.2012 - 01.2013
Performed business development tasks throughout assigned territory while selling Human Capital Management applications to healthcare vertical accounts to promote organizational growth. Completed prospecting and in-person sales calls and identified and recommended appropriate products for customer needs, specifications, and regulations. Composed, negotiated, and submitted sales contracts. Partnered with client services to address issues and concerns and ensure deliverables were met accurately and within schedule.
Grew territory by additional $2M by acquiring three target accounts from competitors.
Regional Sales Manager
2 Years
Oracle Corporation | 01.2010 - 01.2012
Managed regional sales for CRM OnDemand to mid-sized commercial accounts. Analyzed market trends, facilitated staff training for nine sales representatives, and implemented innovative programs that grew market share and sales. Supported hiring and on-boarding processes of new sales staff.
Recognized as Regional Manager of the Quarter for Q1FY12.
Senior Applications Sales Representative
3 Years
Oracle Corporation | 01.2007 - 01.2010
Promoted the use of CRM OnDemand across territory to encourage growth, secure new leads, and support expansion of market share. Established profitable relationships with clients and facilitated training and education while maintaining product knowledge. Increase conversion rates by improving forecasting, planning, and reporting.
Delivered 192% of quota for Q3FY10 and was recognized as ASR of the Quarter.