- Baking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Historical Exploration
- DIY and Home Improvement
- Watching Movies and TV Shows
- Trend watching
- Blockchain Technology and Cryptocurrency
BRETT WATERS
Silver Spring,USA
Summary
Results-driven sales professional with a strong focus and unwavering energy, actively seeking a management position aligned with an organization's current sales needs. Proven track record of exceeding targets and driving revenue growth. Committed to delivering exceptional results and fostering mutually beneficial relationships. Ready to leverage extensive experience and expertise to lead a high-performing sales team and contribute to the continued success of an organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr Sales Manager
AUTO NATION JAGUAR LAND ROVER
06.2018 - 06.2024
- Helped with the acquisition of the store in 2018
- With placing processes to efficiently and effectively increase sales
- Increased volume for the pre-owned dept and increased the Certified Volume to maintain rank of number 1 in our market
- Trained and mentored associates to keep an upbeat positive work environment
- Managed day supply on New and Used Inventory
- Decreased average day recon from 8 days to an average of 3 to 4 days, by creating a fast-paced standard and build relationships with local vendors
- Helped increase CSI SCORE INDEX to the manufacture's standards
- Worked with Finance department to lower the average of cash deals and convert in to lease or finance and increase product penetration
- Worked hard to implement the mind frame that all customers should have a manager turn over
- Watched and studied local trends within our market to accurately adjust when needed
- Helped with the process of building and ordering New Car Inventory
- High Manager involvement from the beginning of the deal to the end
- Helped with proper follow up
Customer Care//Inventory Manager
Auto Nation Hunt Valley Subaru
09.2016 - 05.2017
- As Customer Care Delivery Specialist, I proactively stayed current on our technology and paid close attention to the Sales Representatives to help with any technical questions about the vehicles they were delivering
- I ordered new inventory and led dealer trading with local Subaru stores
- Managed Subaru certifications and kept them up-to-date
- Monitored customer service index scores to keep Hunt Valley Subaru above the regional average
- Followed reviews on all social media platforms and immediately responded to any customer issues
- I achieved a 5% increase in customer satisfaction index scores and increased sales by 3%
Sales Associate
Sport Automotive Group
03.2006 - 01.2014
Education
Associate of Arts - Art History
Montgomery College
Rockville, MD05-2009
High School Diploma -
Paint Branch High School
06.2005
Skills
- Automotive experience
- Business relationship management
- Prioritization
- Resource realignment
- Sales training
- Procedure creation
Accomplishments
- Achieved company projections through effectively helping with leads/sales monthly reviews.
- Supervised team of 15-20 staff members at any given time.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Subaru Technology Certification
- Honda Certification
- Land Rover Jaguar Certified
Volunteer Experience
Volunteered to serve dinner at the Homeless Shelter, Silver Spring, MD, Recruited friends and colleagues to help at the shelter
Interests
Timeline
Sr Sales Manager
AUTO NATION JAGUAR LAND ROVER
06.2018 - 06.2024
Customer Care//Inventory Manager
Auto Nation Hunt Valley Subaru
09.2016 - 05.2017
Sales Associate
Sport Automotive Group
03.2006 - 01.2014
High School Diploma -
Paint Branch High School
- Subaru Technology Certification
- Honda Certification
- Land Rover Jaguar Certified
Associate of Arts - Art History
Montgomery College
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