Brett Weinstock

• Managed client acquisition and ongoing account relationships for taping services
• Presented service offerings, pricing, and timelines to clients, closing repeat business
• Maintained year-over-year revenue growth through client retention and referrals
• Balanced high-quality delivery with competitive pricing to win and retain clients

• Built and managed a client base of over 3,000 annual members through relationship-driven sales and referrals
• Conducted consultative sales conversations to match clients with appropriate services and pricing
• Increased class revenue from $37K to $156K in the first three years through pricing optimization, unique concepts, and upselling
• Retained long-term accounts by maintaining consistent follow-up and personalized service
• Transitioned business to online sales model during COVID, maintaining revenue continuity

Sales relevance: full-cycle sales, account growth, renewals, pricing strategy

• Built strong customer relationships resulting in purchases and positive brand loyalty
• Handled a high volume of inbound customer interactions via phone, emails, and live chat while maintaining quality and professionalism
• Identified customer needs and recommended appropriate solutions, increasing customer satisfaction and retention
• Resolved complex customer issue by collaborating cross-functionally and managing expectations
• Maintained detailed records of customer interactions to ensure accurate follow-up and resolution

Sales relevance: inbound sales, relationship management, objective handling, pipeline hygiene

• Sold educational services/actor training in a competitive market through consultative sales converations
• Built and retained a loyal client base, achieving profitability in six months
• Researched competitors and adjusted offerings to improve close rates and provide variety in the market
• Developed long-term relationships that led to repeat bookings, referrals, and increased growth year-over-year