Motivated Business Management student with strong leadership and interpersonal skills. Adept at coordinating team efforts, supporting operational efficiency, and delivering high-quality results in fast-paced environments.
Work History
Golf Operations Manager
4 Years 6 Months
Moose Ridge Golf Club | 03.2022 - Current
Provide golfers with carts and equipment upon arrival.
Assist with any questions they may have to provide top-tier customer service.
Manage golf equipment and carts to maintain organization, cleanliness, and to support the daily operations for guest satisfaction.
Provide support to team members by covering their roles as needed to ensure smooth operations. (Pro-Shop, Maintenance Staff, Ranger)
Delivered exceptional customer service, boosting repeat business
Maintained a clean and organized sales floor, improving shopping experience
Sales Associate
6 Months
Soccer World | 02.2024 - 08.2024
Provided personalized assistance to customers by applying 14 years of soccer experience to recommend products that best met their needs and preferences.
Organized and processed incoming orders, maintained accurate inventory records, and ensured a clean and orderly store environment.
Golf Department Sales Associate
5 Months
Dicks Sporting Goods | 03.2022 - 08.2022
Applied in-depth golf knowledge to guide customers toward equipment and apparel best suited to their playing style and performance goals.
Processed incoming inventory and ensured effective organization of departmental stock and displays.
Caddie
3 Months
Oakland Hills Country Club | 04.2021 - 07.2021
Provided strategic course guidance and club recommendations to golfers, demonstrating strong knowledge of course layouts, conditions, and game strategy.
Education
Management
Michigan State University | East Lansing, MI | 05-2028