Bret Voigt Voigt
Montgomery,TX
Summary
Adept at managing high-stress situations, I excelled as a Customer Service Representative and Sales at GC Getaways, enhancing customer loyalty and resolving disputes with empathy and efficiency. My blend of critical thinking and active listening skills led to significant repeat business, showcasing my problem-solving abilities and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Customer Service Representative and Sales
GC Getaways
02.2020 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Montgomery High School
Montgomery, TX05.2019
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Maintenance in all phases attending HVAC school as of now also
Have experience in different fields of construction able to do maintenance also and renjoyworking with my hands I use your car wash every week and i feel line i would enjoy being a part of your team.
Languages
Spanish
Professional Working
Timeline
Customer Service Representative and Sales
GC Getaways
02.2020 - 03.2023
High School Diploma -
Montgomery High School
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