Ernestine Brewer
Chicago,IL
Summary
Coordinated hospitality with more than 17 years of experience working for hospitality sectors as; facilities, venues, events,stadiums, and hospitals. Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and business administration.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Cashier/Food Service
Levy/Soldier Field
06.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Hospitality
Qwick Professional Services
04.2022 - 05.2026
- Collaborated with caterers and other hospitality vendors to provide first-rate products and services to employees and guest.
- Developed and executed strategies to improve customer experience in hospitality settings.
EVS Lead
SSC Sector,UIC
09.2020 - 09.2024
- Cleans, mops, sanitize, residents ,patients rooms and bathrooms, nurses' station, halls, lobbies, treatment rooms, recreational areas, lounges, and dining areas including trash and trash bins.
- Skilled at working independently and collaboratively in a team environment.
Education
Certification - Child Psychology, Child Development
Olive Harvey College
Chicago, ILEarly Childhood Education - Child Development
Olive Harvey College
Chicago, ILB.A.S.S.E.T - Mixologist
360 Degrees
Chicago, IL10-2024
Food Handlers - Learn2Serve
360 Degrees
Chicago, IL10-2024
Associate in Arts -
Olive Harvey College
Chicago, IL01-2019
Skills
- Professionalism
- HIPAA standards
- Cleaning
- Sanitization
- Attention to detail
- Communication
- Hospitality and accommodation
- Dependability and reliability
- Issue resolution
- Conflict resolution
- Professionalism and courtesy
- Written and verbal communication
- Reliability and punctuality
- Time management skills
- Work ethic and integrity
- Patience and empathy
Certification
- Child Psychology
- Child Development
- B.A.S.S.E.T-360 Degrees
- Food Handlers-360 Degrees
- Veterans Club
Timeline
Cashier/Food Service
Levy/Soldier Field
06.2025 - Current
Hospitality
Qwick Professional Services
04.2022 - 05.2026
EVS Lead
SSC Sector,UIC
09.2020 - 09.2024
Certification - Child Psychology, Child Development
Olive Harvey College
Early Childhood Education - Child Development
Olive Harvey College
B.A.S.S.E.T - Mixologist
360 Degrees
Food Handlers - Learn2Serve
360 Degrees
Associate in Arts -
Olive Harvey College