Overview
Work History
Education
Skills
Relevant Courses
Timeline
Generic

Brexton Hennen

WATERTOWN,SD

Overview

3
3
years of professional experience

Work History

Lead Barista

Breakout
08.2024 - Current
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Efficiently delegated tasks to staff during high-volume business hours.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
  • Collaborated with the owner to develop innovative beverage recipes, increasing sales and customer satisfaction.

Game Master and Maintenance Manager

Breakout
01.2023 - Current
  • Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty.
  • Developed several escape rooms to keep our content fresh and to improve customer retention

Education

Hamlin High School
Hayti, SD

Associate of Applied Science - Marketing And Management; Entrepreneurship

Lake Area Technical College
Watertown, SD
05-2026

Skills

  • Cleanliness standards
  • Adaptability to change
  • Conflict handling
  • Cross-selling strategies
  • Attention to detail
  • Multitasking and organization
  • Collaborative leadership
  • Social media promotion

Relevant Courses

  • Principles of Selling
  • Business Relationships
  • Principles of Marketing
  • Social Media Marketing
  • Computer Software Applications

Timeline

Lead Barista

Breakout
08.2024 - Current

Game Master and Maintenance Manager

Breakout
01.2023 - Current

Hamlin High School

Associate of Applied Science - Marketing And Management; Entrepreneurship

Lake Area Technical College

Similar Profiles

CREATE PROFILE
Brexton Hennen