As an experienced IT Analyst, I am seeking a challenging position where I can utilize my technical proficiency and problem-solving skills to provide innovative solutions. With a proven track record of delivering high-quality results, I am eager to contribute to the success of a dynamic organization. My desire to continuously learn and evolve in the field of technology.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Technology Analyst
OU College Of Dentistry/ Addison Group
11.2023 - Current
Managed, optimized, and secured digital systems and databases
Overseeing data entry, integrity, and accuracy within inventory systems.
Proficiently imaged new workstations for deployment, proficiently navigating both Windows and Mac OS environments. Demonstrated expertise in meticulously configuring and optimizing system images to exact specifications, ensuring seamless integration with organizational workflows and adhering to industry-leading standards for performance and security.
Investigated system issues and implemented resolutions to reduce downtime.
Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
Administered and maintained anti-virus and anti-malware software on end-user computing devices.
Created detailed documentation of system specifications, user guides, and best practices for easy reference by team members.
Collaborated with cross-functional teams to develop innovative IT strategies and drive business growth.
Managed large-scale IT projects from inception to completion, delivering results on time and within budget constraints.
Information Technology Analyst
Ou Health / Addison Group
03.2023 - 11.2023
Successfully deployed software upgrades and patches to over 500 end users
Collaborated with cross-functional teams to implement new technologies and streamline deployment processes
Successfully enrolled hundreds of physicians and nurses in Imprivata EPCS program, ensuring compliance with DEA regulations and improving medication security measures
Played a key role in training hospital staff on the use of Imprivata Epcs system, resulting in increased efficiency and reduced medication errors
Worked closely with IT department to troubleshoot technical issues related to Imprivata Epcs platform, resulting in improved user experience
Unpack, configure, and image server, desktop, and laptop computers
Resolve problems with malfunctioning products in a timely manner
Build, configure, install, maintain, analyze, troubleshoot, and repair computer systems and related hardware.
End User Deployment
Integris / Revival Technologies LLC
08.2022 - 03.2023
Successfully deployed over 500 thin clients, ensuring all users had access to necessary software and applications for their specific job duties
Collaborated with IT team to troubleshoot and resolve technical issues during deployment process, minimizing downtime and increasing productivity for end users
Managed and maintained inventory of all equipment and software licenses, ensuring compliance with company policies and industry regulations.
Education
Real Estate Agent -
Charles Barnes Real Estate
09.2021
Pilot License - Aeronautics
Wiley Post Flight School
Bethany, OK
02.2019
Skills
Adaptability and Flexibility
Professional Communication & Collaboration
Data Analysis
Business Intelligence
Performance Optimization
Machine Learning
Client Relations
System Maintenance
Time and Task Management
Certification
Wise Certified
Apple Certified Technician
Real Estate License Certification
Timeline
Information Technology Analyst
OU College Of Dentistry/ Addison Group
11.2023 - Current
Information Technology Analyst
Ou Health / Addison Group
03.2023 - 11.2023
End User Deployment
Integris / Revival Technologies LLC
08.2022 - 03.2023
Real Estate Agent -
Charles Barnes Real Estate
Pilot License - Aeronautics
Wiley Post Flight School
Wise Certified
Apple Certified Technician
Real Estate License Certification
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