Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Night Porter
WE DO IT RIGHT THE FIRST TIME
06.2023 - 08.2024
Assisted in maintaining a secure environment by conducting regular security checks and monitoring surveillance systems.
Improved efficiency with thorough documentation of maintenance issues, facilitating prompt resolution by the maintenance team.
Supported management in achieving revenue goals by effectively handling guest inquiries for room upgrades or additional services.
Maintained a well-stocked inventory of linens, toiletries, and other essential supplies for seamless night operations.