Breyonna Johnson
Fort Lauderdale,FL
Summary
Dynamic Store Manager with a proven track record at CubeSmart Self Storage, excelling in customer engagement and sales management. Skilled in inventory control and property maintenance, I consistently enhance customer satisfaction and drive revenue growth through effective team leadership and strategic merchandising. Committed to delivering exceptional service and optimizing operational efficiency.
Overview
13
13
years of professional experience
Work History
Front Office
Zurology
02.2025 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt
- to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Checking in patients, checking out patients.
- Printing patients lab orders that the doctor requested.
- Collecting patients copays.
- Verifying patients information.
- Making sure all patients documents are updated.
Store Manager
CubeSmart Self Storage
10.2023 - 07.2024
- Helping customers find units for their items.
- Giving customers courtesy calls when it's time for their bill to be due or past due.
- Responding to customers reservations that was made for unit.
- Show customers units and help them decide on sizing for their items.
- Clean office.
- Clean units.
- Prep cubes before move in for customers.
- Overlock customers units if past due.
- Make sure property is clean & presentable to all customers.
- Sale customers merchandise that they need to make their moving process much easier.
- And helping around the store with workers & customers.
Customer Service Representative
Chewy
12.2020 - 11.2022
- Over the phone services for customers who want to have their pets food delivered to their phone.
- Help customers who will like to know when will their package arrive.
- Help customers who have damage items or if items are missing.
- Help customers who needs help with animal who needs a medication or medicated food for pet.
Sales Representative
Call Hub Solutions
10.2020 - 12.2020
- Setting up diabetic patients to receive their diabetic supplies delivered to their home.
- Also helping customers receive brand new diabetic meters through their health insurance.
Cashier
Resturant Depot
12.2017 - 08.2019
- Ringing customers up with groceries.
- Helping customers find items.
- Putting back items customers never purchased.
- Sweeping cleaning down counters.
Customer Service Representative
Cv Mcdowell
03.2017 - 11.2017
- Customer service rep for Older patients who suffers With pain in their hands legs or feet.
- We help them receive pain cream through their insurance if they suffer with arthritis or neuropathy.
Sales Customer Support Specialist
Alorica
06.2013 - 09.2013
- Sales rep for Direct Tv
- Setting Customers up for service Internet & phone services
- Helping customers set up connection
- Trouble shooting Problems & etc.
Education
Associates Degree - Medical Assistant Technician
Florida Career College
Miami, FL09.2018
High School Diploma - All Subjects
Upperroom Christian Academy
Fort Lauderdale, FL05.2013
Skills
- Customer service
- Sales management
- Inventory control
- Visual merchandising
- Property maintenance
- Customer engagement
- Data entry
- Multitasking and organization
- Store opening and closing
- Inventory management
- Cash management
- Supply ordering
Timeline
Front Office
Zurology
02.2025 - 05.2026
Store Manager
CubeSmart Self Storage
10.2023 - 07.2024
Customer Service Representative
Chewy
12.2020 - 11.2022
Sales Representative
Call Hub Solutions
10.2020 - 12.2020
Cashier
Resturant Depot
12.2017 - 08.2019
Customer Service Representative
Cv Mcdowell
03.2017 - 11.2017
Sales Customer Support Specialist
Alorica
06.2013 - 09.2013
Associates Degree - Medical Assistant Technician
Florida Career College
High School Diploma - All Subjects
Upperroom Christian Academy