Briana Dillon
Waukesha
Summary
Dynamic entrepreneur and business owner of 6+ years with a proven track record of thriving in high-pressure environments and effectively overcoming challenges. I am passionate about leveraging my entrepreneurial spirit to create impactful results and inspire others to reach their full potential.
Overview
6
6
years of professional experience
Work History
Bartender/Server
The Elbow Room
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, stocking, printing sales reports, setting up for incoming shift.
- Increased customer loyalty and satisfaction by providing excellent service and crafting high-quality cocktails.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Contributed to a positive work environment through effective teamwork and communication
Barbershop Owner & Operator
The Groom Room Barbershop LLC
02.2020 - Current
- Manage day-to-day business operations while striving for excellence during every service.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Maintain a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Excell daily in personal barbering techniques to deliver consistent quality across all services provided to clients.
Hoop Troop Entertainment Team
Milwaukee Bucks
09.2022 - 09.2023
- Participated in game day activities making games enjoyable for people of all ages and walks of life.
- Fostered positive personal and social connections with fans.
- Encouraged crowd engagement in efforts to create a contagious positive energy thought the entire forum.
- Community outreach in local neighborhoods, festivals and schools.
Education
Cosmetology & Barbering -
The Institute of Beauty And Wellness
Milwaukee, WI11.2013
Skills
- Customer relations & branding
- Small business operations
- Money management
- Verbal and written communication specialist
- Wisconsin bartender license
Website
Thegroomroombarber.com
Timeline
Bartender/Server
The Elbow Room
06.2024 - Current
Hoop Troop Entertainment Team
Milwaukee Bucks
09.2022 - 09.2023
Barbershop Owner & Operator
The Groom Room Barbershop LLC
02.2020 - Current
Cosmetology & Barbering -
The Institute of Beauty And Wellness