Friendly and dependable front office administrator seeking an opportunity to further my knowledge of pediatric dental care. I feel I bring a fun, positive energy to the practice and help create a welcoming environment for both kids and parents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pediatric Treatment Coordinator
Loving Pediatric Dentistry
09.2020 - Current
Treatment presentation and scheduling; answering all questions regarding procedures/materials and finances pertaining to treatment
Maintaining daily schedule of four hygiene chairs and two operatories
Verification of dental insurance benefits, claim submission, sending and receiving pre-authorizations, posting insurance checks and EFTS to patient accounts
Checking out patients, processing payments for services rendered and scheduling follow up appointments
Managing phone and email inquiries from patients and referring offices
Ordering patient toothbrushes/toothpaste, N2O and Oxygen tanks, as well as any needed office supplies and marketing materials
Coordination of in-office General Anesthesia including presentation of treatment, explaining procedures and protocol for pre and post op, communicating coverage of dental benefits for surgery
Dental Receptionist
Sunny Hills Pediatric Dentistry
12.2019 - 09.2020
Checked in all patients, provided necessary forms for each type of appointment
Verification of all CHIP/Medicaid insurance policies
Phone and email communications
Scheduling hygiene and treatment for multi doctor schedule with Eaglesoft
Education
RDA -
Everest Institute
Austin, TX
05-2013
High School Diploma -
Round Rock High School
01-2011
Skills
10 years in the dental field, previous RDA with chairside and sterilization experience
Knowledge of pediatric dental codes, procedures and Eaglesoft software
Providing exceptional patient care and communication
Knowledge of dental insurance benefits, ensuring proper coding and billing to minimize denials
Clinical Instructor at Pediatric Dentistry, SCHULICH SCHOOL OF MEDICINE AND DENTISTRY, WESTERN UNIVERSITYClinical Instructor at Pediatric Dentistry, SCHULICH SCHOOL OF MEDICINE AND DENTISTRY, WESTERN UNIVERSITY