Summary
Overview
Work History
Education
Skills
Timeline
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Bria Bailey

Baltimore,Maryland

Summary

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges and enthusiastic about tackling new ventures. Strong worth ethic, adaptability, and time management skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with exceptional customer service and interpersonal skills that cultivate both a positive work environment and a positive work relationship with those I serve through my position.

Overview

8
8
years of professional experience

Work History

Senior (Lead) Dining Server

Brightview Senior Living
Timonium, MD
01.2020 - Current
  • Supervised and managed a diverse team of dining room servers while assigning daily work responsibilities and assessing job performance
  • Established and maintained positive and effective channels of communication with associates and residents
  • Established trust-based relationships with associates and residents in order to cultivate the most effective solutions for any situation that arises
  • Created an engaging and fun environment for residents and associates
  • Promoted high quality service by assisting residents through addressing complaints and resolving issues quickly and efficiently.

Student Intern

Maryland Department of General Services
Baltimore, MD
06.2016 - 07.2020
  • Student Intern at Maryland DGS through the Baltimore City YouthWorks Summer Program each summer between 2015-2020
  • Worked in the following departments: Capital Grants, Procurement, Real Estate
  • Entered data into Microsoft Word and Excel while retrieving information from computerized systems
  • Gained industry knowledge through daily business interactions and job assignments
  • Provided administrative support, such as preparing reports and taking notes during meetings.
  • Assisted with cerical duties such as photocopying, scanning, faxing, sorting mail.

Dining Server

Brightview Senior Living
Timonium, MD
09.2017 - 01.2020
  • Greeted and provided guests with quality service, enthusiasm, courtesy and hospitality
  • Recorded orders, placed accurate orders and monitored timing of dining experience
  • Cleared concise written and verbal communication skills in English
  • Responded promptly and courteously to requests from residents and provided assistance to fellow associates
  • Promoted a clean, safe and neat environment that exceeded industry standards

Education

Business Administration, B.S. -

Morgan State University
05.2023

General Studies, A.A.S. -

Baltimore City Community College
05.2021

Student Pilot -

Brett Aviation Flight School

Skills

  • Proficient in utilizing Microsoft Office software and Google Suite
  • Skilled in navigating virtual communication platforms such as Zoom, Google Meets, and Microsoft Teams
  • Strong computer skills
  • Demonstrated proficiency in accurate data entry
  • Strong time management abilities enabling efficient handling of multiple priorities
  • Effective verbal and written communication skills
  • Analytical mindset, adept at adapting to shifting priorities, detail-oriented, and committed to maintaining confidentiality
  • Ability to identify, navigate, and solve issues swiftly and efficiently

Timeline

Senior (Lead) Dining Server

Brightview Senior Living
01.2020 - Current

Dining Server

Brightview Senior Living
09.2017 - 01.2020

Student Intern

Maryland Department of General Services
06.2016 - 07.2020

Business Administration, B.S. -

Morgan State University

General Studies, A.A.S. -

Baltimore City Community College

Student Pilot -

Brett Aviation Flight School

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Bria Bailey