Summary
Overview
Work History
Education
Skills
Timeline
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Bria Daniel

Auburn,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Retail Worker

JCPenney
Buford, GA
10.2023 - Current
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Maintained attractive merchandise displays to maximize purchases.
  • Engaged with customers and recommended products based on needs and requests.

Receptionist

BMW Of Gwinnett Place
Duluth , GA
06.2021 - 03.2022
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.

Guest Service Agent

Mercedes-Benz Stadium
Atlanta, GA
11.2020 - 06.2021
  • Streamlined check-in process to decrease wait times and increase customer satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Greeted guests upon arrival and offered assistance.
  • Assisted guests with check-ins, account inquiries and any additional services needed.

Warehouse Assistant

Amazon
Braselton, GA
08.2018 - 11.2020
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Simplified shipping and receiving processes for improved workflow.

Education

High School Diploma -

Clarke Central High School
Athens, GA
05.2011

Skills

  • Scheduling
  • Invoicing
  • Guest Services
  • Excellent Communication
  • Loss Prevention
  • Store Cleaning
  • Display Maintenance
  • Sales Promotion

Timeline

Retail Worker

JCPenney
10.2023 - Current

Receptionist

BMW Of Gwinnett Place
06.2021 - 03.2022

Guest Service Agent

Mercedes-Benz Stadium
11.2020 - 06.2021

Warehouse Assistant

Amazon
08.2018 - 11.2020

High School Diploma -

Clarke Central High School

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Bria Daniel