Bria Jewell
Tampa,FL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Security Officer
Dumbarton Security Services
12.2024 - Current
- Two locations: Florida Aquarium and USF Health
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Supervisor
Miller & Miller Security Services
06.2021 - 10.2024
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Collaborated with management to develop security policies and procedures.
- Supervised team of 23 security personnel during shift.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Recorded incident reports with detailed accounts of occurrences.
Server Manager
The Getaway Tampa Bay LLC
01.2019 - 09.2023
- Led team of servers to consistently meet customer service and sales targets.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Associate of Science - Biology
Saint Petersburg College
Saint Petersburg, FL05-2022
High School Diploma -
Saint Petersburg High School
Saint Petersburg, FL05-2020
Skills
- Identification verification
- Metal detector operation
- Stationary surveillance
- Investigation documentation
- Customer service experience
- Customer service and satisfaction
Timeline
Security Officer
Dumbarton Security Services
12.2024 - Current
Security Supervisor
Miller & Miller Security Services
06.2021 - 10.2024
Server Manager
The Getaway Tampa Bay LLC
01.2019 - 09.2023
Associate of Science - Biology
Saint Petersburg College
High School Diploma -
Saint Petersburg High School
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