Bria Leggett
Grand Prairie,TX
Summary
Proven leader with extensive experience in fostering student engagement and curriculum development at Early Care and Education. Excelled in staff management and financial accuracy as a Shift Supervisor at Starbucks, enhancing customer satisfaction and operational efficiency. Skilled in lesson planning and team training, demonstrating a strong ability to meet and exceed objectives.
Overview
8
8
years of professional experience
Work History
Teacher/Role Model
Early Care and Education
2020.08 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Maintained high levels of professionalism in over 30 parent/student situations
Shift Supervisor
Starbucks
2018.06 - 2022.08
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered successful training to more than 25 employees during tenure, educating on successful barista processes and productivity strategies.
Shift Supervisor
HMSHost Starbucks
2016.10 - 2018.05
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Education
Associate Of Arts - Education
Tarrant County College
Fort Worth, TX05.2020
Skills
- Staff Management
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
Timeline
Teacher/Role Model
Early Care and Education
2020.08 - Current
Shift Supervisor
Starbucks
2018.06 - 2022.08
Shift Supervisor
HMSHost Starbucks
2016.10 - 2018.05
Associate Of Arts - Education
Tarrant County College
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