Motivated logistics manager with over 10 years experience in freight transportation. Proficient with over 10 years experience in SAP Transportation Management (TM) and SAP Extended Warehouse Management. Seeking to obtain a responsible position where there is a need for a variety of office management tasks including domestic, import, and export knowledge, business intelligence, and database program use.
Overview
8
8
years of professional experience
Work History
Logistics Supervisor/SAP EWM/TM
Airgroup
Las Vegas, NV
11.2022 - 01.2024
Utilized SAP Transportation Management (TM) and SAP Extended Warehouse Management
Managed multiple small and large-scale projects in cross-functional environment.
Managed all aspects of air and ocean imports and exports including booking, routing, customs clearance and delivery.
Analyzed customer orders and invoices to determine most cost effective transportation methods.
Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.
Provided training and guidance to junior staff members on best practices within the logistics department.
Provided oversight to ensure daily operations ran efficiently and effectively.
Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
Negotiated freight rates with carriers and agents in order to obtain competitive prices for customers' shipments.
Verified accuracy of documents such as invoices, packing lists. for compliance with customs regulations.
Issued electronically/check payments to vessel carriers, truckers, and other freight forwarders.
Logistics Coordinator / SAP EWM / TM
MNX Logistics
Remote, MS
07.2020 - 11.2022
Used SAP EWM/TM systems to input, monitor, and process shipments – staying compliant with Standard Operation Procedures (SOP’s) for each shipment and special instructions for pick-up and delivery.
Completed commercial invoices for every dutiable international shipment (if not provided by the customer).
Sought out the best means for routing packages for domestic and international shipments.
Worked with other coordinators to ensure shipments’ proper care and on-time delivery.
Notified shipper, consignee, vendors, and airlines of any unforeseen and predicted changes in shipment statuses.
Pre-alerted Service Partners of special services request, via email/fax.
Advised customers of delays if the commitment will be/is missed. Situations such as flight delays, flight cancellations, missed connections, customs delays, and miss-shipped.
Quoted the client accurate charges for services and entered the charges in the system at time of booking.
Ensured each shipment generates the maximum contribution to the Company by keeping constant focus on meeting the required service level at the lowest possible cost.
Reviewed working processes with carriers and transport companies to ensure best practice.
Assisted the sales team with quotations and client/product knowledge.
Aviation Air Export Coordinator
Kuehne + Nagel
Coppell, TX
05.2016 - 05.2020
Delivered impeccable customer service; providing clients with adequate information on expected arrival of goods, in addition to informing them of delay if needed. Worked closely with other departments to deliver high level of service to customers.
Maintained large amounts of email inquiries from overseas offices and in the U.S.
Specialized in Aerospace air shipments. Delivered expedited service for time critical AOG shipments.
Responsible for quoting, invoicing, and charging customers correctly as per the SOP, with established knowledge of incoterms.
Coordination of all aspects of the export process including, but not limited to; coordinating with shippers, scheduling pick-ups daily, arranging truckers, and contacting airline offices for the export of shipments.
Created and prepared air export documents using system including HAWBs, MAWBs, and filing AES. Extensive knowledge of SLI, IATA to IATA forms, and other TSA required documents.
Maintained 100% level of compliance with any related government agencies such as local, US domestic, and applicable foreign agencies. Used KSMS to maintain record of known shippers and verified that all government and agency compliance and regulatory requirements were properly addressed.
Ensured regulatory and documentation requirements were accurately processed, dispatched, and released to carriers, agents, and customers in a timely manner.
Certified in IATA Dangerous Goods by Air. For Personnel of category 6 Syllabus in accordance to IATA Dangerous Goods Regulations 1.5.2 training curricula. Training complies with International Civil Aviation Organization (ICAO) standards and Department of Transportation (DOT) 49 CFR sections (a)(1)(2)(ii)(3) including General Security Awareness 175.704(a)(4).
Work with the warehouse in order to identify client cargo, including dangerous goods, and maintain proper documentation.
Education
GED -
Mississippi Community College
Picayune, MS
Skills
Extensive experience working in customer service
Proficient with over 10 years experience in SAP Transportation Management (TM) and SAP Extended Warehouse Management
Effective time management skills
In depth knowledge of MS Word and MS Excel
Possess strong leadership skills
Ability to acquire and apply knowledge rapidly
Strong organizational and detail-oriented skills
Strong problem solving and prioritizing skills
Expert in SAP, FedEx, UPS, and DHL shipping procedures and systems
Motivated self-starter
HAZMAT training
Strong communication skills
Ocean export and import extensive handling
Air export and import extensive handling
TSA STA certified
Timeline
Logistics Supervisor/SAP EWM/TM
Airgroup
11.2022 - 01.2024
Logistics Coordinator / SAP EWM / TM
MNX Logistics
07.2020 - 11.2022
Aviation Air Export Coordinator
Kuehne + Nagel
05.2016 - 05.2020
GED -
Mississippi Community College
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