Bria Reeves
Milledgeville
Summary
Resourceful Shipping and Logistics Professional with expertise in inventory management, order processing, and shipment coordination. Focused on enhancing business operations and driving team success by resolving issues efficiently and ensuring timely deliveries. Committed to collaboration and adaptability in dynamic environments, delivering accurate services that satisfy stakeholders.
Overview
8
8
years of professional experience
Work History
Shipping Clerk
Perry Ellis International
01.2026 - Current
- Coordinated outbound shipments, aligning carrier schedules with dock workflows and delivery requirements.
- Verified packing slips, labels, and bills of lading for shipment accuracy.
- Processed shipping documents in warehouse systems, maintaining organized records for audit readiness.
- Inspected order contents against purchase requests, resolving discrepancies before release.
- Trained shipping staff on workflow procedures, documentation controls, and safety practices.
- Prepared cartons, pallets, and manifests to meet distribution and carrier standards.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Packer/Shipping specialist (Production control- Wave Coordinator)
Bluestem
08.2022 - 08.2025
- Manage Order Waves: Release, monitor, and control work orders by creating and sequencing "waves" for picking, packing, and shipping through the warehouse management system.
- Prioritize Work: Assign tasks based on urgency, customer needs, and order priority, ensuring that high-priority and expedited orders are completed on time.
- Optimize Workflow: Balance work assignments across warehouse zones to maintain efficiency, and make adjustments to avoid negative impacts on fulfillment processes.
- Monitor and Resolve Exceptions: Track waves to identify and address any issues or exceptions that prevent them from releasing or completing, such as aging orders or missing inventory
- System Maintenance: Update system attributes and maintain Excel files as needed.
- Communication and Coordination: Collaborate with various departments, including Customer Service, Operations, and technology teams, to resolve order issues, manage customer-requested changes, and ensure smooth workflow.
- Reporting: Prepare and send start-of-day and end-of-shift reports to leadership
Delivery Driver
Fed Ex
10.2019 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Picker/Packer & Retail Associate
Target
06.2017 - 09.2019
- Picked items for orders in a timely manner
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Change & evaluate displays for each season to attract customers and sales
- Maintained store assets with effective loss prevention strategies
- Greeted customers and directed to requested products.
Customer Service Representative
Dish Network Corp
05.2016 - 06.2017
- Resolved customer inquiries efficiently, ensuring timely and accurate responses.
- Sold upgrades to existing Dish Network customers
- Set up dates for equipment installation
- Arranged for repair and replacement of defective items covered by warranty
- Notify customers when service was completed and accepted payments
- Assisted customers by telephone, mail, and in person with inquiries and directed customers to the appropriate sales area
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participated in training programs to enhance product knowledge and customer service skills.
Transportation Driver
MedRide LLC
01.2015 - 05.2016
- Operated commercial vehicles to ensure timely and safe delivery of goods.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Navigated efficiently using GPS systems to optimize delivery routes and reduce delays.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
Education
Diploma -
Baldwin High School
Milledgeville, GA05-2016
Some College -
Clayton State University
Morrow, GASkills
- Technical Skills: Proficiency in warehouse management systems (WMS) and Microsoft Office Suite (Outlook, Word, Excel)
- Organizational Skills: Ability to plan, prioritize, and manage multiple tasks effectively
- Communication Skills: Strong written and verbal communication to interact with internal and external customers, supervisors, and peers
- Analytical Skills: Ability to analyze data, interpret reports, and make informed decisions to resolve issues
- Problem-Solving Skills: Aptitude for identifying and resolving operational problems and exceptions promptly
- Ability to recall information, policy and procedures quickly and efficiently
- Capable of building customer loyalty through listening, relationship building, and professional
- Shipping and receiving
- Certified forklift driver
- Data entry
- Shipping software
Awards
Cosmetology Cord, Highest Average in Math, Health Certification
Timeline
Shipping Clerk
Perry Ellis International
01.2026 - Current
Packer/Shipping specialist (Production control- Wave Coordinator)
Bluestem
08.2022 - 08.2025
Delivery Driver
Fed Ex
10.2019 - 05.2022
Picker/Packer & Retail Associate
Target
06.2017 - 09.2019
Customer Service Representative
Dish Network Corp
05.2016 - 06.2017
Transportation Driver
MedRide LLC
01.2015 - 05.2016
Some College -
Clayton State University
Diploma -
Baldwin High School