Bria robinson
New Haven,CT
Summary
Compassionate phlebotomist with proven expertise at Yale New Haven Health System, excelling in venipuncture and patient care. Demonstrated ability to maintain composure in high-pressure situations while ensuring accurate specimen handling and fostering a positive patient experience. Strong communicator dedicated to upholding patient confidentiality and delivering exceptional service.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Yale New Haven Health System
05.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Waitress
Olive Garden Restaurant
11.2017 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Phlebotomy Certification - Phlebotomy
CONNCAT
New Haven,CT03-2021
High School Diploma -
Adult Education
Hamden,CT04-2013
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Telephone etiquette
- customer service
- Patient confidentiality
- Data entry
- Paperwork processing
Accomplishments
- Reduced costs $[Number] by implementing better inventory control measures and reducing overstocked supplies.
Certification
- CPT - Certified Phlebotomy Technician
- CPR Certified
valedictorian
I finished top of my Cohort during my time at CONNCAT making me a highly recommended by my instructor to go for my phlebotomy instructor.
Languages
English
Full Professional
Timeline
Phlebotomist
Yale New Haven Health System
05.2023 - Current
Waitress
Olive Garden Restaurant
11.2017 - 10.2024
Phlebotomy Certification - Phlebotomy
CONNCAT
High School Diploma -
Adult Education
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