Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Briahna Jefferson

Briahna Jefferson

Knoxville,IL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-driven and focused on maximizing organizational compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews, particularly within the sports industry. Also has experience in marketing and operations.

Overview

2
2
years of professional experience

Work History

Operations Assistant- Super Bowl LVIII

Living Sport
02.2024 - 02.2024
  • Selected out of hundreds of applicants to join a group of 50 for Living Sport's International Business Program.
  • Attended week-long business workshops, networking sessions, and sport facility tours, all led by sport industry professionals such as David Meltzer, VaynerSports, Adam Breneman, Lashawn Merritt, and executive from the Las Vegas Motor Speedway and Las Vegas Raiders.
  • Responsible for execution of Super Bowl LVIII events.
  • Managed event attractions and enhanced fan hospitality at the Super Bowl Experience, interacting with over 30,000 fans.
  • Worked directly with Teammates organization at Allegiant Stadium, assisting with game day fan service initiatives with over 70,000 fans.

Intern

Bradley Athletic Department
01.2023 - Current
  • Have experience in every department. Extensive knowledge of how every department connects and has had efficient communication with each.
  • Focused efforts in compliance and operations management, I have experience filing NCAA waivers and completing financial aid audits.
  • With operations, I have experience in game day operations, merchandising, fan services, and scheduling.
  • Assisted with organizing new Power of Sport Initiative which has gotten our student athletes into the local elementary schools to interact with all of the 3rd through 6th graders in Peoria, Illinois.
  • Attends meetings with the department chairs and with Braves Council, our student athlete leadership group.
  • Has also made various contributions to the marketing, public relations, and educational service departments.
  • Developed and maintained relationships with key internal stakeholders.

Substitute Teacher, K-5

Galesburg District 205
12.2022 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Operations Intern

Peoria City FC
03.2023 - 08.2023
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Assisted in creating written, video and image content for marketing channels.
  • Offered technical assistance to support front-line teams with daily operations and special projects.
  • Measured and reported results of marketing initiatives.

Intramural Sports Supervisor

Bradley Campus Rec
09.2021 - 05.2023
  • Monitored workers for performance, professionalism and service quality.
  • Facilitated hiring, training and evaluation of staff.
  • Skilled at working independently and collaboratively in a team environment.
  • Listened to player feedback and communicated with team captains to accurately resolve disputes.
  • Inspected sporting equipment for compliance with safety and event regulations.

Event Operations Student Worker

Bradley University Athletic Department
09.2021 - 01.2023
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.

Education

Bachelor of Science - Management And Leadership

Bradley University
Peoria, IL
12.2024

Skills

  • Problem Resolution
  • Customer Satisfaction
  • Project Coordination
  • Compliance Understanding
  • Risk Management Strategies
  • Marketing Understanding
  • Collaboration Skills
  • Quick Learner

Additional Information

  • Extensive experience with Special Olympics
  • Gamma Phi Beta
  • Living Sport Alumni
  • First ever intern for the Peoria City Carp
  • Has writing and speaking skills
  • Proficient in Excel, Word, Powerpoint, Lean Six Sigma, and various types of employee applications

Timeline

Operations Assistant- Super Bowl LVIII

Living Sport
02.2024 - 02.2024

Operations Intern

Peoria City FC
03.2023 - 08.2023

Intern

Bradley Athletic Department
01.2023 - Current

Substitute Teacher, K-5

Galesburg District 205
12.2022 - Current

Intramural Sports Supervisor

Bradley Campus Rec
09.2021 - 05.2023

Event Operations Student Worker

Bradley University Athletic Department
09.2021 - 01.2023

Bachelor of Science - Management And Leadership

Bradley University
Briahna Jefferson