Ja'Mya Williams
Baton Rouge,LA
Summary
With being in the service industry for the past 6 years, I have learned how to work with people from every walk of life. I have been able to apply these people and communication skills effectively and moving up to a manager position at my current job and applying my skills most recently at my current internship for Super Bowl LIX. In my role at the Greater New Orleans Sports Foundation, I have honed in on my event planning and computer software skills such as all Microsoft Apps and Rosterfy, which is used for our volunteer program. I have taken the lead as being the liaison for my school for the NFL Teammate Program. I have had the privilege of collaborating with professionals and other interns on the Host Committee to plan and help with events leading up to Super Bowl LIX. I have the proven ability to manage multiple priorities and develop innovative solutions, making a measurable impact in fast-paced environments, all while staying level-headed and working with others.
Overview
5
5
years of professional experience
Work History
Super Bowl LIX Host Committee Intern
Greater New Orleans Sports Foundation
08.2024 - Current
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Assisted full-time staff with daily tasks such as volunteer programs and operations/events teams
Bartender, Assistant Manager, Social Media Manager
The Brown Door
05.2022 - Current
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends to keep brand's content relevant and engaging.
- Analyzed competitor social media activities to identify opportunities for brand differentiation.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Server, Bartender
Sarita's Grill and Cantina
11.2019 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Established meaningful relationships with customers and had regular visits from them.
- Became very dependable and able to work efficiently in a high-paced environment.
Education
Bachelor of Science - Sports Mangement
Southeastern Louisiana University
Hammond, LA12-2024
Skills
- Team Collaboration
- Conflict and Complaint Resolution
- Multitasking proficiency
- Effective Time Management
- Event Planning
- Customer service expertise
- Interactive communication skills
- Computer Software Proficiency
Timeline
Super Bowl LIX Host Committee Intern
Greater New Orleans Sports Foundation
08.2024 - Current
Bartender, Assistant Manager, Social Media Manager
The Brown Door
05.2022 - Current
Server, Bartender
Sarita's Grill and Cantina
11.2019 - 02.2022
Bachelor of Science - Sports Mangement
Southeastern Louisiana University
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