BRIAN ADAIR

Professional Summary Dedicated car rental administrator with 12 years of experience at Lockhart Cadillac, excelling in vehicle rental and fleet management. Proficient in DealerTrack, ARMS, Microsoft Teams, Rapid Recon, OnTrack, and GM Global, achieving a 98% vehicle utilization rate through streamlined processes and outstanding customer service. Key Skills - Rental agreement processing and documentation - Vehicle fleet coordination and maintenance scheduling - Customer service and issue resolution - Payment tracking and financial reconciliation - Expertise in DealerTrack, ARMS, Microsoft Teams, Rapid Recon, OnTrack, and GM Global - Proficient in fiber optic and coaxial cable installation and testing Professional Experience Car Rental Administrator Lockhart Cadillac, Indianapolis, IN | 2013–Present - Processed rental agreements for a high-volume dealership, ensuring compliance using DealerTrack and OnTrack. - Coordinated vehicle availability and maintenance via Rapid Recon and GM Global, achieving a 98% vehicle utilization rate. - Streamlined customer communications using ARMS and Microsoft Teams, resolving inquiries promptly. - Tracked and reconciled rental payments with DealerTrack, maintaining accurate financial records. - Managed rental and fleet databases with OnTrack and GM Global for precise documentation.

Fiber Optic Technician Networking Concepts, LLC, Indianapolis, IN | March 2006–March 2014 - Installed and routed fiber optic, Cat 5, Cat 6, and coaxial cables for computer network systems, ensuring reliable connectivity. - Operated boom lifts, scissor lifts, and pallet jacks, terminating 66 block cables for network setups. - Tested and certified cables using fluke meters, light meters, and wire scopes, ensuring compliance with industry standards. - Completed work orders and coordinated with teams to meet project deadlines, adhering to OSHA regulations.

Pure Beverage, Inc., Indianapolis, IN | February 2005–December 2005 - Delivered products, operated forklifts, and loaded vehicles, ensuring timely and accurate deliveries. - Handled cash and credit transactions, prepared invoices, and processed credits, maintaining accurate financial records.

Received and stocked products, ensuring efficient inventory management. Parts Specialist and Delivery Driver Backyard Motors, Indianapolis, IN | September 1999–January 2005 - Filled parts requests for shop technicians and coordinated rush orders to meet tight deadlines. - Provided front desk service to walk-in customers, stocked parts, and shipped returns to suppliers. - Delivered parts to technicians, ensuring timely service and shop efficiency

Engineering Assistant Network Engineering, Carmel, IN | November 1998–September 1999 - Installed and routed fiber optic and coaxial cables for computer database networking systems, television monitors, and security cameras. - Supported network infrastructure setup, ensuring reliable connectivity for data and security systems. - Collaborated with engineering teams to complete installations efficiently and meet project specifications.