Brian Aguilar
South Gate,CA
Summary
I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels. As an adept Contact Manager, bring background in managing customer relations and interactions. Strong skills include resolution of client queries, troubleshooting problems and maintaining high standards of customer satisfaction. Known for fostering positive relationships with stakeholders while driving operational improvements. Previous work has shown significant improvement in customer retention and satisfaction levels.
Overview
11
11
years of professional experience
Work History
Personal Teller
Financial Partners Credit Union
Downey, CA
03.2025 - Current
- Processed customer transactions efficiently and accurately, enhancing service quality.
- Educated members on products and services to improve financial literacy and engagement.
- Maintained cash drawer integrity through meticulous balancing and reconciliation practices.
- Collaborated with team members to streamline operations and reduce wait times for customers.
Business Contact Manager
FedEx Micabri Transportation, Inc.
Carson, USA
05.2021 - 03.2025
- Handled consumer complaints efficiently.
- Employee time cards
- Coordinated with mechanics to address truck requirements and upkeep.
- Attending business growth meetings
- Ensured operational efficiency by covering for absent team members.
Suspension Fabricator
Advantage Resourcing (Rancho Suspension)
Long Beach, USA
08.2018 - 08.2019
- Perform fit checks on vehicles for new products or updates on existing parts
- Supplies information and parts to Engineering for creation of production drawings
- Assist manufacturing with machine programming and fixtures/ tooling
- Assist in setting up standards for manufacturing process
- Fabricating and maintaining production tooling
- Inspected finished welds for conformance with specifications and visually inspected assemblies for quality assurance.
- Measured and marked material for cutting or shaping using measuring tools.
Automotive Technician
Norm Reeves Ford
Cerritos, USA
05.2016 - 04.2018
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Repaired, replaced and adjusted brakes.
- Filed records with state as part of performing vehicle safety inspections.
- Vehicle maintenance
- Tire repairs
- Assisting with recalls
- Pre-Delivery Inspections
Automotive Technician
Manhattan Beach Toyota
Manhattan Beach, CA
11.2014 - 02.2016
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Reviewed work orders and discussed with supervisors.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Customer service
- Oil Changes
- Inspections
Education
Diploma in FORD Systems -
Universal Technical Institute
Rancho Cucamonga, CA01-2016
Diploma -
Warren High School
Downey, CASkills
- Auto Mechanic
- Auto Repair
- Auto Tech
- Data Entry
- Customer Service
- Mechanical Knowledge
- Fast learner
- Vehicle Maintenance
- Suspension
- Assembly Experience
- Fabrication
- Auto Technician
- Microsoft office
- Quality control optimization
- Timekeeping
- Training coordination
- Automotive Service
- Diesel Engine Repair
Affiliations
- Bowling
- Learning more in Finance
Languages
English
Professional
Spanish
Professional
Timeline
Personal Teller
Financial Partners Credit Union
03.2025 - Current
Business Contact Manager
FedEx Micabri Transportation, Inc.
05.2021 - 03.2025
Suspension Fabricator
Advantage Resourcing (Rancho Suspension)
08.2018 - 08.2019
Automotive Technician
Norm Reeves Ford
05.2016 - 04.2018
Automotive Technician
Manhattan Beach Toyota
11.2014 - 02.2016
Diploma -
Warren High School
Diploma in FORD Systems -
Universal Technical Institute
Personal Information
Title: Automotive Technician