Brian Alonso
Stone Mountain,GA
Summary
Dependable worker providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in prepping large food orders quickly on set as prop assistant. Team player and with good communication skills and experience resolving issues with customers, waitstaff and management. Extensive bilingual work experience.
Overview
16
16
years of professional experience
Work History
Prop Assistant
Film Industry
01.2014 - 07.2023
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Developed and maintained successful relationships with media professionals.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Server
Spoon Eastside
03.2017 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bagger
Publix
03.2007 - 05.2012
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Assisted with maintaining clean and organized store appearance.
- Answered customer inquiries and provided product guidance.
Education
Bachelor of Arts - Political Science, International Relations
Florida International University
Miami, FL05.2012
Skills
- food service and prep experience
- extensive customer service experience
- work well under pressure
- bilingual native spanish speaker
- personal knowledge of Cuban food and culture
- training in stressful work environments and long work hours
- flexible and adaptable
Timeline
Server
Spoon Eastside
03.2017 - 01.2020
Prop Assistant
Film Industry
01.2014 - 07.2023
Bagger
Publix
03.2007 - 05.2012
Bachelor of Arts - Political Science, International Relations
Florida International University
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