Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Armstrong

Memphis,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

14
14
years of professional experience

Work History

Print Production Specialist

Fedex Office
03.2023 - Current
  • Stayed current on advancements in printing technology to recommend updated solutions for clients'' evolving needs.
  • Managed multiple print projects simultaneously, ensuring timely delivery and client satisfaction.
  • Maintained positive relationships with vendors, negotiating contracts that benefited both parties involved.
  • Ensured compliance with industry standards for environmental sustainability in all aspects of print production operations.
  • Trained new team members on proper use of equipment, safety protocols, and best practices in print production.
  • Cultivated strong relationships with cross-functional teams, fostering collaboration and effective communication on print projects.

Air Delivery Driver

United Parcel Service
03.2014 - 03.2020
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Sound and Lights Technician's Assistant

New Daisy Theatre
01.2016 - 01.2020
  • Monitored and adjusted sound and lighting levels to optimize live event performance.
  • Maintained and troubleshot audio and visual equipment to minimize downtime.
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Supported live events with well-controlled lights, sound and video streaming.

Camp Counselor

Geneva Glen Camp
05.2010 - 08.2012
  • Ordered and maintained all recreational equipment.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Inspected equipment and machinery to verify functionality and safety.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Implemented rules and regulations to enforce discipline and compliance.

Lifeguard

Germantown Athletic Club
02.2010 - 08.2012
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Provided friendly customer service to guests and addressed concerns.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Responded to emergency situations in a timely, efficient manner.
  • Administered CPR and first-aid following best practices.
  • Monitored safety of guests in and around swimming pool.

Education

High School Diploma -

Germantown High School
Germantown, TN
05.2012

Skills

  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Offset printing knowledge
  • Digital printing expertise
  • Logistics Knowledge
  • Dispatch Collaboration
  • Life Skills Development
  • Audio and Video Equipment Operation
  • Lighting and Sound Quality

Timeline

Print Production Specialist

Fedex Office
03.2023 - Current

Sound and Lights Technician's Assistant

New Daisy Theatre
01.2016 - 01.2020

Air Delivery Driver

United Parcel Service
03.2014 - 03.2020

Camp Counselor

Geneva Glen Camp
05.2010 - 08.2012

Lifeguard

Germantown Athletic Club
02.2010 - 08.2012

High School Diploma -

Germantown High School

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Brian Armstrong