Brian Asher
Wesley Chapel,FL
Summary
Dynamic professional with a proven track record in route optimization and team leadership at Uber Eats, enhancing customer engagement and safety. Successfully led social media initiatives at Facebook to increase brand awareness, showcasing skills in data analysis and problem-solving. Committed to fostering a culture of service excellence and collaboration.
Overview
14
14
years of professional experience
Work History
Uber Partner
Uber Eats
WESLEY CHAPEL, FL
11.2020 - Current
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Managed efficient routes using GPS technology to minimize delays and maximize customer satisfaction.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Kept detailed records of rides, including times, distances, and earnings, for reporting purposes.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
Social Media Manager
Facebook
WESLEY CHAPEL, FL
11.2020 - Current
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
Team Leader Manager
Publix
Winter Park , FL
01.2011 - 11.2020
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Promoted a culture of collaboration within the team.
- Suggested various operational strategies to increase productivity.
- Recognized and rewarded team and individual achievements, boosting morale and motivation.
- Oversaw the recruitment, onboarding, and training of new team members, ensuring a quick adaptation to company standards.
Education
Lyman Highschool
Longwood, FLSkills
- Route optimization
- Service Excellence
- Traffic monitoring
- Data analysis
- GPS navigation
- Social Media Engagement
- Team leadership
- Problem solving
- Vehicle maintenance
- Driving safety
- Problem-solving
- Customer engagement
Timeline
Uber Partner
Uber Eats
11.2020 - Current
Social Media Manager
Facebook
11.2020 - Current
Team Leader Manager
Publix
01.2011 - 11.2020
Lyman Highschool