Brian Asumang
Bear,DE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
IT Support Specialist (Internship)
Infosolutionsllc
Wilmington, DE
02.2024 - Current
- Provided technical support to clients via phone, email, and remote access.
- Configured workstations, networks, servers and printers for end users.
- Integration of AI into Managed Services Systems
- Research into AI systems like Microsoft Copilot, BingAI and ChatGPT
- Maintenance on network connectivity for several small companies
Food Bank Volunteer
Food Bank Of Delaware
Bear, DE
03.2019 - Current
- Greeted and registered clients upon arrival at the food bank.
- Provided information to clients regarding available resources and services in the area.
- Collected, sorted, and repackaged donations from local businesses.
- Maintained a clean and orderly workspace throughout shift.
Cashier Assistant Manager
Walgreens
Newark, DE
09.2022 - 11.2023
- Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
- Developed strategies to increase customer satisfaction ratings through improved service standards.
Shift Leader
Chick-fil-A
Bear, DE
06.2021 - 08.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Computer And Information Sciences
University of Delaware
Newark05.2025
Skills
- Community Outreach
- Python
- Application Debugging
- Java
- C
- SQL
- Computer Ethics/Moral Implications of AI
- C
- Basketball
- Anime
- Data Analytics
References
References available upon request.
Timeline
IT Support Specialist (Internship)
Infosolutionsllc
02.2024 - Current
Cashier Assistant Manager
Walgreens
09.2022 - 11.2023
Shift Leader
Chick-fil-A
06.2021 - 08.2022
Food Bank Volunteer
Food Bank Of Delaware
03.2019 - Current
Computer And Information Sciences
University of Delaware
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