Brian Bailey
Wichita,KS
Summary
Adept Line Cook and Manager on Duty with a proven track record at Twin Peaks Restaurants and Goodcents Deli Fresh Subs, enhancing customer satisfaction and team efficiency. Mastered food preparation and safety, alongside exceptional problem-solving and team coordination skills, ensuring high-quality service and operational excellence.
Overview
10
10
years of professional experience
Work History
Line Cook
Twin Peaks Restaurants
Wichita, KS
01.2019 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Manager on Duty
Goodcents Deli Fresh Subs
Wichita, KS
10.2014 - 04.2016
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Established clear lines of authority within the team hierarchy which contributed towards improved collaboration amongst colleagues.
- Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Diploma - Basic
Campus High School Haysville
Wichita, KS05.1999
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Professional Attitude
- Customer Service
- Reliable and Trustworthy
- Active listener
- Food Preparation
- Food safety knowledge
- Problem-Solving
- Team Coordination
- Food Safety
- Knife Skills
- Kitchen Sanitation
- Following cooking methods
- Deep Fryer Operation
- Quality Control
- Kitchen Operations
- Line Management
- Grilling Techniques
- Workload Management
- Server Communication
- Inventory Management
Timeline
Line Cook
Twin Peaks Restaurants
01.2019 - Current
Manager on Duty
Goodcents Deli Fresh Subs
10.2014 - 04.2016
Diploma - Basic
Campus High School Haysville