Brian Baker

• Operated automated silk screen printing machinery to produce custom Koozie products efficiently and accurately.

• Conducted quality control checks to ensure high standards for printed items and minimized production errors.

• Collaborated with team members in a fast-paced production setting to meet daily output quotas.

• Monitored and performed routine equipment maintenance for safety and productivity.

• Assisted customers with product selection, providing expert knowledge on cigars and related accessories.[Attachment]

• Managed daily store operations including opening, closing, inventory control, and point-of-sale transactions.

• Built loyal client relationships while promoting repeat business and up-selling partner products.

• Maintained a clean, organized retail environment and upheld tobacco sales compliance.

• Responsible for ordering, daily reconciliation, temperature logs, and other store operations of busy delis with weekly sales ranging from $45,000 - $65,000 weekly.
• Hire, train, and daily management of team of 30 employees to ensure guest satisfaction. Clearwater store ranked third in company for customer satisfaction scores
• Oversee order input, fulfillment, and billing for high volume catering line of business

• Responsible for kitchen, bar, and front of house staff of a restaurant seating up to 190 guests with weekly sales up to $80,000 at five locations across Boston
• Duties include absolute guest satisfaction, food and alcohol inventory, ordering, scheduling and hiring/firing
• Recognized for controlling food and labor costs and for cultivating long-term stable staff