Brian Barnes
Turlock,CA
Summary
- Experienced Warehouse Operations and Customer Service professional with a proven track record in a fast-paced environment. Strong organizational, technical, and interpersonal skills. Committed to delivering superior customer service while maintaining high ethical standards. Detail-oriented and resourceful, able to efficiently manage multiple projects.
- Experienced Warehouse Operations professional with a Forklift Certification and expertise in Bobcat Mig Welding. Proven ability to efficiently load/unload trucks while maintaining a clean safety record. Strong focus on customer service and relations.
Overview
29
29
years of professional experience
Work History
Warehouse Associate
PSC
Modesto, CA
11.2021 - Current
- Unload and load flatbed and closed trucks with a forklift.
- Assisted in Quality Control, along with Inventory Control.
- Coordination with inbound and outbound trucks.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
Supervisor
Dittos copy center
Modesto, CA
03.2009 - 10.2020
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Customer Service Representative
Bright Homes
Modesto
12.2001 - 01.2009
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Floor Manager
B DOWN CUSOM
MODESTO, CA
08.1995 - 09.2001
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Facilitated prompt resolution of customer problems and complaints.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
Education
Some College (No Degree) - Criminal Psychology
Milpitas High School
Milpitas, CASkills
- Logistics Coordination
- Certified Forklift Operator
- Bobcat Equipment Handling
- MIG Welding Proficiency
- Personal Management
- Mechanical Aptitude
- Truck Loading Expertise
- Consistent Safety Compliance
- Customer Engagement Skills
Experiencehighlights
Unload and load flatbed and closed trucks with forklift., Assisted in Quality Control along with Inventory Control., Coordination with inbound and outbound trucks., Conducted new homeowner orientations, walk through, and all warranty issues., Performed Superior Customer Service, while handling multiple communities.
Qualifications Summary
- Warehouse Operations and Customer Service experience working in a faced paced environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and committed to perform superior customer service. Detail-oriented and resourceful in completing projects, able to multi-task effectively. Capabilities include:
- Warehouse Operations Forklift Certified, Bobcat Mig Welding Management Personal Mechanically Incline Ability to load/unload trucks Clean Safety Record Customer Service and Relations
Affiliations
- coaching boys baseball and girls fastpitch softball
- working on cars/trucks
- building relationships in the automotive industry
- playing baseball year round
Timeline
Warehouse Associate
PSC
11.2021 - Current
Supervisor
Dittos copy center
03.2009 - 10.2020
Customer Service Representative
Bright Homes
12.2001 - 01.2009
Floor Manager
B DOWN CUSOM
08.1995 - 09.2001
Some College (No Degree) - Criminal Psychology
Milpitas High School
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