Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.
Overview
24
24
years of professional experience
Work History
Dock Supervisor
Saia LTL Freight
05.2021 - Current
Route planning.
Enforced safety regulations.
Inspected work areas to keep free of hazards.
Trained new supervisors on job duties, company policies, and safety procedures.
Complied with company policies, objectives and communication goals.
Inspecting of city and line haul trailers for claim free and safety.
Continuous improvement among dock staff promoting best practices in workflow efficiency.
Promoting a positive work environment by fostering open communication.
Supervisor
UPS
11.2020 - 01.2021
Complied with company policies, objectives and communication goals
Realigned workflows with changing business demands by evaluating processes and employee strengths
Established and enforced clear goals to keep employees working collaboratively
Conducted evaluations and reviews for employees.
Service Center Manager
R&L Carriers
10.2016 - 10.2020
Managed day-to-day operations of center, including scheduling, monitoring performance and creating daily reports
Created agendas and communication materials for team meetings
Hired and trained new employees on warehouse safety and company policies
Facilitated dispatch support to manage emergencies while supporting operational efficiency
Directed day-to-day warehouse activities and set long-term goals
Developed strategies to maximize production and reduce costs
Supervised worker efficiency and rectified issues with performance
Initiated initial responses to emergencies involving transport personnel and resources, completed vehicle and industrial accident reports and assisted in investigations as necessary
Conducted internal program reviews to assess compliance with regulatory requirements and company policies
Coached and mentored staff members through constructive feedback to develop long-term career goals.
Operations Manager
R&L Carriers
12.2014 - 10.2016
Analyzed operational performance and implemented plans to attain organizational and financial goals
Provided leadership to employees through coaching, feedback and performance management
Trained, managed and motivated employees to promote professional skill development
Supervised performance of workers with goals of improving productivity and efficiency.
Empowered staff members to contribute to, , quality and growth of company
Streamlined operational efficiencies by coordinating staff development and succession planning
Capitalized on existing talent while facilitating recruitment and development of new talent.
Silver Bullet
R+L Carriers
12.2013 - 12.2014
Trained, mentored and supported, providing regular performance review, feedback and coaching in deficient areas
Implemented policies and standard operating procedures and managed quality
Conducted performance reviews providing coaching and feedback to benefit both company and employee
Complied with company policies, objectives and communication goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Service Center Manager
R&L Carriers
02.2004 - 12.2013
Same operational duties as Service Center Manager in Phoenix, AZ from 10/2016 to 10/2020
Inbound Supervisor
R&L Carriers
07.2002 - 02.2004
Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements
Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations
Prioritized and organized tasks to efficiently accomplish service goals
Maintained workplace safety by involving employees in order to maximize engagement and team morale
Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks
Maintained productivity goals by organizing and transferring incoming shipments and equipment
Supervised, hired, trained, evaluated and motivated team and managed day-to-day activities of department.
Freight Handler
R&L Carriers
07.2001 - 07.2002
Assisted in training new warehouse employees
Inspected and reported or repaired damaged cargo
Verified shipping labels and tracking numbers during the loading and unloading of freight
Culled knowledge of OSHA safety standards to communicate potential hazards and issues to supervisor
Secured items in trailers by strapping, tables and dunnage
Education
Associate of Applied Science - Business Management And Sales/Marketing
Bryant And Stratton College
Syracuse, NY
06.1996
Skills
Leadership
Goal oriented
Work Ethic
Employee training
Supervision
Processes and Procedures
Issue and conflict resolution
Payroll
Document Processing
Multitasking
Timeline
Dock Supervisor
Saia LTL Freight
05.2021 - Current
Supervisor
UPS
11.2020 - 01.2021
Service Center Manager
R&L Carriers
10.2016 - 10.2020
Operations Manager
R&L Carriers
12.2014 - 10.2016
Silver Bullet
R+L Carriers
12.2013 - 12.2014
Service Center Manager
R&L Carriers
02.2004 - 12.2013
Inbound Supervisor
R&L Carriers
07.2002 - 02.2004
Freight Handler
R&L Carriers
07.2001 - 07.2002
Associate of Applied Science - Business Management And Sales/Marketing