Forward-thinking with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving abilities paired with knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
9
9
years of professional experience
Work History
Manager
GreenBean Pharm
Woodlake, CA
11.2016 - 10.2024
Completed opening, closing and shift change functions to maintain operational standards each day.
Initiated new projects that resulted in increased productivity.
Delegated work to staff, setting priorities and goals.
Exercised good judgment and decision-making in resolving issues.
Determined new products to add by reviewing product sales.
Trained employees on additional job positions to maintain coverage.
Listened to customer and employee feedback to improve services offered.
Completed day-to-day duties accurately and efficiently.
Resolved customer inquiries and complaints daily.
Exceeded customer satisfaction by finding creative solutions to problems.
Delivered products to customer locations on time.
Lab Tech/Field Researcher
Lindcove Research & Extension Center
Exeter, California
02.2016 - 08.2019
Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
Kept lab space and equipment clean to prevent contamination.
Identified and fixed issues with lab equipment.
Employed scientific methods to promote quality of collected samples.
Collaborated with other researchers both in-person and virtually.
Monitored field sites during collection of samples or other activities.
Interpreted test results and determined need for retesting.
Organized data to enable analysis and effective communication of findings.