Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Brian Bell

Brian Bell

Murfreesboro,TN

Summary

Dynamic Technical Services Director with a proven track record at Thunder Laser USA, LLC, excelling in advanced troubleshooting and resource management. Expert in multi-ERP systems integration, delivering exceptional user support and enhancing operational efficiency. Adept at fostering client relationships while implementing innovative solutions that drive success.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Technical Services Director

Thunder Laser USA, LLC
Quitman, TX
08.2019 - 01.2025
  • Responsible for evolving and maintaining technical operations and systems to afford our users, as well as our internal staff, the highest level of white-glove service in the most expeditious and efficient manner.

Digital Marketing Technologist

John Jones Real Estate, LLC
Murfreesboro, TN
12.2017 - 08.2019
  • Responsible for overall branding and content, videos, drone flights, web development, IT management, social media marketing systems and analytics, multi-ERP systems integration and automation, and more.

Director, Technical Services Division

Middle Tennessee Reprographics
Murfreesboro, TN
07.2005 - 12.2017
  • Responsible for all aspects of the Technical Services Division. Requires understanding and implementation of advanced electronics troubleshooting skills and resource management. Managed warehousing, inventory, and related cost centers.

Project Manager

PRO-Found, Inc. / Warren Engineering
Smyrna, TN
04.1998 - 06.2005
  • Responsible for coordination, oversight, completion, and inspection of all specialized technological projects. Instrumental in introducing new products, systems, metrics, and techniques to field technicians.

Plating Line Helper / Customer Service Representative

Paulo Products Co. Inc.
Murfreesboro, TN
11.1996 - 01.1998
  • Prioritized material scheduling to enhance operational productivity.
    Inspected ongoing processes to uphold stringent quality benchmarks.
    Facilitated timely fulfillment of customer deadlines through effective coordination.
    Guaranteed client satisfaction by delivering high-quality results consistently.

RF Communications Technician

Middle Tennessee Two Way, Inc.
Murfreesboro, TN
02.1995 - 08.1996
  • Sold, serviced, and installed diverse public service equipment.
    Erected and maintained radio towers to enhance communication infrastructure.
    Streamlined installation processes to facilitate quicker turnaround times.
    Executed installation and repair of vehicular two-way radios, emergency signaling, and alarm systems.
    Delivered superior service with a focus on government contracts.

Education

Nashville State Technical School
Nashville, TN

Riverdale High School
Murfreesboro, TN

The Webb School
Bell Buckle, TN

Tennessee Fire Service and Codes Enforcement Academy
Bell Buckle, TN

Skills

  • PC maintenance
  • Networking
  • AutoCAD
  • Office
  • Excel
  • Linux
  • WordPress
  • LightBurn
  • Operating skid steers
  • Backhoes
  • Excavators
  • Forklifts
  • Loaders
  • Plumbing
  • Electrical
  • Industrial PLC's
  • STEP system installation
  • Troubleshooting
  • Steel design
  • Fabrication
  • Welding
  • Erection
  • Demolition
  • Equipment maintenance
  • Vehicle maintenance
  • Emergency signaling
  • RF & communications equipment installation
  • Low voltage LAN
  • Alarm systems
  • Telecom
  • Access control
  • Camera systems installation
  • Precision equipment
  • Blueprints
  • Schematics
  • Technical drawings
  • Manuals
  • Board level repair
  • Soldering
  • Surface mount devices
  • Executive capacity
  • Administrative capacity
  • Hi-Power CNC Laser systems
  • Audio/video setup
  • Production
  • Post-editing
  • Grading
  • Theoretical thinking
  • Abstract thinking
  • Website development
  • Video recording
  • Multi-source galvo laser systems
  • Gantry laser systems
  • Technical services
  • Personalized support

Certification

  • SKYWARN Storm Spotter
  • BLS for Healthcare Providers (CPR & AED), American Heart Association
  • First Aid (Pediatric & Adult) for Community & Workplace, American Health & Safety Institute
  • Basic Firefighting & Live Firefighting, Tennessee Fire & Codes Academy
  • Trained Service Tech for Samsung, Sharp, Oki, Konica Minolta, Kyocera Mita, & Panasonic, HP
  • Service Tech for Motorola, Kenwood, RCI, Maxon, Antenna Specialists
  • Thunder Laser Factory Trained Technician
  • Mobile Electronics Certification Program (MECP) Installation Technician
  • Remote Pilot Certificate Part 107, Federal Aviation Administration

Timeline

Technical Services Director

Thunder Laser USA, LLC
08.2019 - 01.2025

Digital Marketing Technologist

John Jones Real Estate, LLC
12.2017 - 08.2019

Director, Technical Services Division

Middle Tennessee Reprographics
07.2005 - 12.2017

Project Manager

PRO-Found, Inc. / Warren Engineering
04.1998 - 06.2005

Plating Line Helper / Customer Service Representative

Paulo Products Co. Inc.
11.1996 - 01.1998

RF Communications Technician

Middle Tennessee Two Way, Inc.
02.1995 - 08.1996

Nashville State Technical School

Riverdale High School

The Webb School

Tennessee Fire Service and Codes Enforcement Academy
Brian Bell