Brian Bocook
San Antonio,TX
Summary
Results-driven Field Operations Manager well-versed in administering budgets, maintaining compliance and planning workflow. Excellent communication and conflict-management skills. Pursuing new professional challenges and opportunities for advancement.
Overview
27
27
years of professional experience
Work History
Project Manager/Manager, Field Operations
Rushmore Plumbing, LLC
San Antonio, TX
06.2019 - 02.2022
- Managed the over all daily operations of the company. Constructed daily scheduling of service and construction crews using the Microsoft Excell program.
- Dispatched crews daily to ensure the company maintains proficiency and meets the customers demands efficiently throughout the work day. Managed dispatching of any after hours or weekend emergency service calls.
- Reviewed all daily work orders turned in by crew members. Constructed invoices, pricing, and collected all receipts from vendors and crew members for each work order and forwarded to the Office Manager for billing out.
- Quoted a very wide variety of all residential, commercial, and industrial plumbing applications. Quotes were constructed through Microsoft Word programs.
- Ordered materials for upcoming construction and or service calls as needed, as well as throughout the day to ensure the crew members can pick up their materials in will call efficiently.
- Was involved in the hiring process of employees to maximize business developments and customer contract agreements. Also with intentions of building a good crew that is professional and operates efficiently with the daily work load demands of the company.
- Motivated, trained and disciplined employees to maximize performance by going on-sight to jobs and lending a hand when in need to show team work and boost morale when and if needed.
- Spearheaded and coordinated commercial and residential projects from start to finish. Including layouts, ordering of materials, installation requirements, quality assurance, and the scheduling of inspections.
- Developed and initiated projects, managed costs, and monitored performance
- Fostered relationships with vendors to promote positive working relationships
Journeyman Plumber
Steve's Plumbing
San Antonio, TX
02.2018 - 06.2019
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Filled pipe systems with water and air to determine location of leaks.
- Measured, threaded and cut materials to correct angles.
- Installed valves, hangers, supports and flanges inside piping systems.
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Provided emergency services to install and repair toilets, water heaters, appliances and showers.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Repaired plumbing systems, components and equipment.
- Prepared detailed records of all project tasks from start to finish.
Licensed Journeyman Plumber/General Foreman
Harrell Commercial Plumbing
San Antonio, TX
08.2016 - 02.2018
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Inspected structures to avoid any obstruction and delays throughout project.
- Selected type and size of piping required for each project.
- Offered guidance and training to junior team members.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Requisitioned tools and equipment to select type and size of pipes needed for projects.
- Worked with certified pipe welders by providing accurate pipe preparation and fitting.
- Complied with state plumbing codes throughout duration of each project.
- Read blueprints to determine appropriate materials and procedures for each project.
Plumber
Steingass Mechanical Inc
Medina, OH
01.2012 - 08.2016
- Installed valves, hangers, supports and flanges inside piping systems.
- Measured, threaded, cut, and installed pvc, cpvc,sch 80, copper, galvanized, poly pipe, and black steel on various plumbing projects.
- Read blueprints to determine appropriate materials and procedures for each project.
- Selected type and size of piping required for each project.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to complete project.
- Complied with state plumbing codes throughout duration of each project.
- Operated backhoes, lifts, mini-ex, and skid steer.
Plumber/Residential
Paramount Plumbing Inc.
Wadsworth, OH
10.1994 - 01.2012
- Cut openings in structures to accommodate pipes and pipe fittings.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Conducted thorough inspects and tests of previously installed systems to locate and correct faults.
- Worked from drawings, sketches or verbal instructions to install and modify plumbing systems.
- Inspected and testing pipe systems to verify safety and reliability.
- Cut and drilled holes in walls to permit passage of pipes.
- Operated drill motors, grinders, chop saws, hack saws and burning torches to perform tasks.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Planned pipe system layout, installation and repair according to specifications.
Education
Associate of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO07.2014
Skills
- Quality Assurance
- Team Leadership
- Recruitment and Hiring
- Performance Assessment
- Employee Motivation
- Staff Scheduling
- Customer Service Management
- Decision Making
- Policy Development and Enforcement
- Goal Setting
- Inventory Tracking and Management
- Multitasking and Prioritization
Accomplishments
* Former Operations Specialist-2nd Class Petty Officer-United States Navy
1990-1994.
* US Navy combat Veteran-Persian Gulf-Desert Storm/Shield
1990-1991.
* Safety Coordinator/New employee Training Coordinator for Paramount Plumbing 2009-2012
* Re-vamped the flow of work orders, customer info, scheduling, pricing and billing within Rushmore Plumbing to help improve efficiency and help provide an opening for increased revenue.
Timeline
Project Manager/Manager, Field Operations
Rushmore Plumbing, LLC
06.2019 - 02.2022
Journeyman Plumber
Steve's Plumbing
02.2018 - 06.2019
Licensed Journeyman Plumber/General Foreman
Harrell Commercial Plumbing
08.2016 - 02.2018
Plumber
Steingass Mechanical Inc
01.2012 - 08.2016
Plumber/Residential
Paramount Plumbing Inc.
10.1994 - 01.2012
Associate of Science - Business Administration And Management
Colorado Technical University