Brian Boskey
3904 Belle Vista Dr E
Summary
Experienced server and bartender with a proven track record in fine dining service. Known for training staff, boosting customer loyalty, and implementing strategies that elevate guest satisfaction. Eager to apply extensive service knowledge to create memorable dining experiences.
Overview
31
31
years of professional experience
Work History
Server/Bartender
Nabuki Sushi
18 E. 1st St. Hinsdale, IL
11.2021 - 03.2026
- Managed food and beverage orders efficiently, ensuring timely delivery.
- Trained and mentored new staff on menu items and service protocols.
- Implemented strategies to enhance guest satisfaction and dining experience.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Improved dining experience by providing prompt, attentive service to guests.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server Assistant/ Server
Boka
1729 N. Halsted St. Chicago, IL
10.2019 - 08.2021
- Assisted servers in delivering food and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas to ensure optimal dining experience.
- Collaborated with kitchen staff to streamline food preparation and service efficiency.
- Supported inventory management by restocking supplies promptly during service hours.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Server
Del Friscos Double Eagle Steakhouse
40 E Oak St. Chicago, IL
04.2016 - 08.2019
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Server/ Bartender
Nabuki Sushi
18 E 1st St. Hinsdale, IL
10.2010 - 03.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new servers on menu items and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Brazzaz Brazilian Steakhouse
539 N. Dearborn Chicago, IL
09.2006 - 10.2010
- Implemented strategies to enhance dining experience, leading to increased repeat customers.
- Oversaw daily operations during peak hours, ensuring smooth workflow and efficient service delivery.
- Mentored junior staff in best practices for upselling menu items and improving customer interactions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Leona’s Pizzeria and Restaurant
6935 N. Sheridan Road, Chicago, IL
05.1999 - 09.2006
- Delivered exceptional customer service by efficiently managing orders and ensuring guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food preparation and service delivery.
- Trained new servers on menu items, customer engagement techniques, and operational procedures.
- Managed multiple tables simultaneously while maintaining attention to detail and accuracy in order processing.
Busboy, Prep Chef, Banquet Server, Expo, Runner
Flossmoor Country Club
1441 Western Ave. Flossmoor, IL
08.1995 - 04.1999
- Assisted in maintaining cleanliness and organization of dining areas and kitchen spaces.
- Supported waitstaff by promptly clearing tables and resetting for new guests.
- Learned proper sanitation procedures to ensure compliance with health regulations.
- Collaborated with team members to efficiently manage busy service periods.
- Engaged with patrons to enhance their dining experience through attentive service.
- Utilized dishwashing equipment effectively to maintain kitchen workflow.
- Contributed to inventory management by restocking supplies as needed.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
Education
Finance
DePaul University
Chicago, ILLiberal Arts
Marian Catholic High School
Chicago, IL05.1999
Skills
- Exceptional Wine/Spirits Knowledge
- Strong Passion in Service Occupation
- Great ability to engage and create bonds with guests
- Expert fine dining service knowledge
- Attention to small details that enhance a guest’s experience
- Truly enjoy what I do
- Team oriented and focus on helping others if needed
Timeline
Server/Bartender
Nabuki Sushi
11.2021 - 03.2026
Server Assistant/ Server
Boka
10.2019 - 08.2021
Server
Del Friscos Double Eagle Steakhouse
04.2016 - 08.2019
Server/ Bartender
Nabuki Sushi
10.2010 - 03.2016
Server
Brazzaz Brazilian Steakhouse
09.2006 - 10.2010
Server
Leona’s Pizzeria and Restaurant
05.1999 - 09.2006
Busboy, Prep Chef, Banquet Server, Expo, Runner
Flossmoor Country Club
08.1995 - 04.1999
Finance
DePaul University
Liberal Arts
Marian Catholic High School