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Brian Bridwell
Material Manager
Scott City,MO
Summary
Results-driven materials manager specializing in inventory management and supply chain coordination. Expertise in enhancing customer satisfaction through effective communication and rigorous quality control processes. Proven track record of optimizing inventory levels and reducing costs while maintaining high service standards.
Overview
34
34
years of professional experience
Work History
Materials Manager/Customer Service
Tuson Manufacturing Company (formerly ISPT)
Story City, Iowa
05.2023 - 07.2026
- Managed inventory levels using min/max strategies to ensure timely availability.
- Coordinated with suppliers to secure quality materials at competitive rates.
- Collaborated with production teams to align material needs with schedules.
- Analyzed vendor performance metrics to enhance supply chain reliability.
- Established performance measures for vendors, tracking compliance with standards.
- Identified obsolete inventory items and prepared them for disposal or sale.
- Conducted regular cycle counts to verify stock record accuracy.
- Maintained accurate records of all materials received, issued, returned, or discarded.
- Provided exceptional customer service to ensure customer satisfaction.
- Handled customer inquiries to ensure effective communication and support. through various communication channels.
- Managed customer complaints with empathy and effective solutions to enhance client relationships.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Reviewed customer feedback and complaints to identify improvement areas in customer service processes.
- Served as point of contact between customers and internal teams for escalated issues needing special attention.
- Facilitated team engagement activities to foster collaboration and achieve departmental goals. to assist cross-functional departments and achieve goals.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Master Scheduler/ Materials Manager
ISPT (formerly Precision Machine)
Story City, Iowa
04.2008 - 05.2023
- Developed and maintained master production schedules to optimize resource allocation.
- Analyzed capacity requirements to align with production goals.
- Implemented scheduling software to improve accuracy and streamline operations.
- Identified scheduling conflicts proactively and proposed effective solutions.
- Reviewed historical data to develop informed scheduling strategies for future projects.
- Coordinated cross-functional teams to streamline workflow and ensure timely project completion.
- Collaborated with engineering and manufacturing teams to drive efficiency improvements.
- Liaised between sales, engineering, quality assurance, and manufacturing departments to facilitate effective communication.
Production Manager
Precision Machine & Manufacturing
Story City, Iowa
08.1995 - 10.2008
- Oversaw quality control processes to maintain product standards and compliance.
- Managed daily production schedules to ensure timely workflow and resource allocation.
- Coordinated equipment maintenance schedules to minimize downtime and enhance production performance.
- Directed cost reduction and process improvements to boost workflows and productivity.
- Analyzed production data to identify trends and recommend adjustments, improving operational efficiency.
- Collaborated with engineering teams to implement process improvements in manufacturing.
- Facilitated communication between departments to streamline operations and resolve issues.
- Led team meetings to discuss production goals, challenges, and solutions for improvement.
- Monitored the daily operations of the production team, providing guidance and support.
- Oversaw inventory management processes to ensure material availability for production. to meet production goals and specific customer demands.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Trained staff on safety protocols and operational procedures to enhance workplace safety.
- Coached and mentored employees to develop and enhance career skills.
- Orchestrated equipment set-up, operation and change-overs.
- Established clear communication channels between management and staff members.
- Resolved conflicts among personnel within the department when necessary.
Machine Operator
Precision Machine & Manufacturing Company
Story City, Iowa
09.1992 - 08.1995
- Operated CNC machines to produce precision components for manufacturing projects.
- Maintained optimal machine performance through regular inspections and precise adjustments.
- Set up and calibrated equipment for diverse production runs.
- Ensured compliance with quality control standards throughout machining processes.
- Monitored machine operations to ensure smooth production flow. to detect defects in finished products.
- Troubleshot equipment issues to minimize production line downtime.
- Trained new operators on safety protocols and machine operation techniques to enhance team competency.
- Conducted safety checks on machinery to verify operational readiness. on machinery before operation.
Education
Business
Des Moines Area Community College
Ankeny, IA08-1992
High School Diploma -
Roland Story High School
Story City, IA05-1987
Skills
- Inventory management
- Supply chain coordination
- Vendor performance evaluation
- Quality assurance methods
- Customer engagement
Timeline
Materials Manager/Customer Service
Tuson Manufacturing Company (formerly ISPT)
05.2023 - 07.2026
Master Scheduler/ Materials Manager
ISPT (formerly Precision Machine)
04.2008 - 05.2023
Production Manager
Precision Machine & Manufacturing
08.1995 - 10.2008
Machine Operator
Precision Machine & Manufacturing Company
09.1992 - 08.1995
Business
Des Moines Area Community College
High School Diploma -
Roland Story High School