Brian Brock
South Bend,IN
Summary
Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.
Overview
1
1
Certification
Work History
IT Field Support Technician
CBTS
04.2024 - 07.2024
- Streamlined operations by implementing and maintaining inventory tracking systems for IT equipment.
- Developed detailed documentation for IT processes and procedures, improving overall departmental organization and communication.
- Provided end-user training on software applications, leading to increased productivity among employees.
- Improved system performance by troubleshooting and resolving hardware, software, and network issues.
Education
No Degree - Google Project Management:Professional Certificate
Coursera
On Line09.2024
No Degree - CompTIA A+ Certification
MapleTraining
Goshen, IN02.2010
Skills
- Remote Support
- Network configuration
- Wireless Networking
- Hardware Installation
- Critical Thinking
- Excellent Communication
- Reliability
- Project Management
- Project Planning
- Project Scheduling
- Risk Management
- Document Management
- Project scope
Certification
- CompTIA A+ Certification
- Udemy Project management course Certification
Timeline
IT Field Support Technician
CBTS
04.2024 - 07.2024
No Degree - Google Project Management:Professional Certificate
Coursera
No Degree - CompTIA A+ Certification
MapleTraining
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