Brian Brown
Live Oak
Summary
Proactive Field Supervisor with extensive experience in supervising field operations, ensuring compliance, and resolving customer issues. Skilled in project monitoring, site management, and quality inspections, delivering high-quality work within budget and timelines. Strong leadership in team coordination and strategic planning, driving continuous improvement and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Field Supervisor
E2 Optics
10.2019 - 09.2024
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Kept teams on task to complete milestones on time.
Supervisor
Xtech
10.2018 - 10.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Contractor
Browns Cabling
10.2003 - 10.2018
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Established long-term relationships with clients, resulting in increased repeat business.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
Lead Technician
TS Tech
10.2001 - 10.2003
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Technician
Romanoff Group
10.1998 - 10.2001
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
BICSI Techinican - Fiber Optics
BICSI
Columbus01.2022
High School Diploma -
West Muskingum
Zanesville, OH05.1994
Skills
- Field Operations
- Schedule Coordination
- Task Delegation
- Operations Planning
- Project monitoring
- Site preparation
- Site Management
- Strategic Planning
- Progress Reporting
- Team Leadership
Timeline
Field Supervisor
E2 Optics
10.2019 - 09.2024
Supervisor
Xtech
10.2018 - 10.2019
Contractor
Browns Cabling
10.2003 - 10.2018
Lead Technician
TS Tech
10.2001 - 10.2003
Technician
Romanoff Group
10.1998 - 10.2001
BICSI Techinican - Fiber Optics
BICSI
High School Diploma -
West Muskingum
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