Summary
Work History
Education
Skills
Languages
Timeline
Generic

Brian Broza

Warren

Summary

Dynamic team player with strong customer service skills, honed at Culvers, where I enhanced guest experiences and reduced wait times through efficient processes. Recognized for exceptional teamwork and cash handling expertise, I consistently contributed to a positive work environment while maintaining cleanliness standards and fostering relationships with regular customers.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Developed strong interpersonal and multitasking skills in high-paced restaurant environment. Proven ability to manage customer interactions and maintain service efficiency. Seeking to transition into new field, leveraging versatile skills in communication and task management.

Work History

Team Member

Culvers
11.2024 - 05.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Prior Register and meet customer satisfaction
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Greeted guests pleasantly and answered menu questions.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Warren Mott High School
Warren, MI
05-2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Cleanliness standards
  • Cash handling expertise
  • Guest experiences
  • Supply restocking
  • Guest engagement
  • Professional appearance

Languages

Polish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Member

Culvers
11.2024 - 05.2025

High School Diploma -

Warren Mott High School
Brian Broza