Brian burgess
Seaside
Summary
Results-driven General Manager with extensive experience in operations management. Skilled in problem-solving and developing training programs to boost staff performance. Committed to maintaining high standards of food safety and enhancing operational efficiency.
Overview
12
12
years of professional experience
Work History
Ideal Masonry
Ideal Masonry
Seaside, OR
01.2025 - Current
- Handle Forklifts and heavy equipment.
- Shape stone and build brick walkways/fireplaces.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Sysco Foods Inc
Wilsonville, OR
09.2021 - 06.2024
- Developed and maintained client relationships to enhance customer satisfaction and loyalty.
- Conducted product demonstrations to effectively showcase features and benefits to potential clients.
- Collaborated with sales team to strategize and implement effective sales approaches for diverse markets.
- Analyzed customer feedback to identify trends and recommend improvements to sales strategies.
- Prepared detailed reports on sales performance, providing insights for strategic decision-making.
- Coordinated training sessions for new team members, fostering a collaborative learning environment.
- Streamlined communication processes between departments, improving information flow and operational efficiency.
- Researched market trends to support development of targeted sales initiatives and promotional campaigns.
General Manager
MAD INC
Seaside, OR
06.2014 - 05.2021
- Supervised daily operations to ensure compliance with health and safety regulations.
- Developed training programs to enhance staff performance and service quality.
- Implemented cost control measures, optimizing inventory management procedures.
- Led team meetings to foster communication and drive operational efficiency initiatives.
- Managed budgeting processes, aligning financial goals with operational objectives.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Education
No Degree - Business
Sierra College
Rocklin, CA06-2007
High School Diploma -
Pocatello High School
Pocatello, ID06-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Cleaning and organization
- Attention to detail
- Food safety knowledge
- Food preparation
- Food safety
- Team coordination
- Cleanliness standards
- Kitchen sanitization
Accomplishments
- Supervised team of 10+ staff members.
- Increased sales while reducing food costs which lead to a net profit that lasted 5 years.
- Managed 6-15 opportunities per month.
Languages
English
Timeline
Ideal Masonry
Ideal Masonry
01.2025 - Current
Sales Associate
Sysco Foods Inc
09.2021 - 06.2024
General Manager
MAD INC
06.2014 - 05.2021
No Degree - Business
Sierra College
High School Diploma -
Pocatello High School