Summary
Overview
Work History
Education
Skills
CONTACT INFORMATION
Timeline
Generic

Brian Burton

Austin,TX

Summary

Highly motivated and dependable professional with a strong background in the service industry. Skilled in supporting team operations, maintaining a clean and efficient work environment, and providing excellent customer service. Known for adaptability, strong communication, and the ability to work effectively in fast-paced settings. Focused on enhancing the guest experience through attention to detail and a proactive, team-oriented approach.

Overview

13
13
years of professional experience

Work History

Server

Pins and Wheels
08.2025 - Current
  • Provided exceptional customer service, ensuring guest satisfaction and addressing concerns promptly.
  • Managed multiple tables efficiently, prioritizing tasks during peak hours to maintain flow.
  • Collaborated with kitchen staff to ensure timely order delivery and accuracy of meals.
  • Trained new servers on menu details, service standards, and restaurant protocols.

Mortgage Loan Originator

Barton Creek Lending Group
02.2024 - Current
  • Resolved customer complaints quickly, employing knowledge of loan products, bank policies and customer service strategies.
  • Utilized extensive loan product knowledge to help clients get approved for home loans.
  • Communicated with customers throughout loan process, assisting with questions and explaining additional requirements.

Mortgage Loan Originator

American Financial Network
07.2022 - 02.2024
  • Explained different types of loans pertaining to client situations.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Worked with underwriters to fix application problems and resolve issues.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.

Food Runner

Bureau de Poste
10.2023 - 01.2024
  • Greeted customers and provided outstanding customer service.
  • Engaged in suggestive selling and other sales techniques.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Busser

Babbos Spaghetteria
09.2012 - 02.2013
  • Managed dining room cleaning needs, smoothly handling opening, closing, and shift change tasks.
  • Helped servers by restocking supplies and cleaning up spills.
  • Maintained readiness for guests' needs by quickly transporting glassware and utensils to and from the kitchen.

Education

Bachelors of Science - Marketing

University of Missouri
Columbia, MO
05.2013

Skills

  • Strong Communication
  • Problem Solving
  • Client Relations
  • Exceptional customer service

CONTACT INFORMATION

  • 314-620-1718
  • Brianburton797@gmail.com
  • Austin, TX 78753

Timeline

Server

Pins and Wheels
08.2025 - Current

Mortgage Loan Originator

Barton Creek Lending Group
02.2024 - Current

Food Runner

Bureau de Poste
10.2023 - 01.2024

Mortgage Loan Originator

American Financial Network
07.2022 - 02.2024

Busser

Babbos Spaghetteria
09.2012 - 02.2013

Bachelors of Science - Marketing

University of Missouri

Similar Profiles

CREATE PROFILE