Olga Glukhenka
Wheeling,Il
Summary
Personable and adaptable professional with a knack for delivering exceptional customer service and creating memorable dining experiences. Possesses a strong understanding of menu offerings and food handling protocols, along with excellent multitasking and communication skills. Dedicated to fostering a positive dining atmosphere and ensuring guest satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Bar "Ambar"
03.2022 - 09.2022
- Prepared the dining area for opening and closing, ensuring cleanliness and order
- Served guests, took and delivered orders
- Sold and served beverages (homemade infusions, cocktails, coffee) and snacks
- Operated the POS system (processed payments, handled cash and card transactions)
Server
Restaurant "Beef Meat&Wine"
09.2022 - 04.2023
- Greeted and served guests, provided menu and beverage recommendations
- Delivered food and drinks according to high service standards
- Worked with the cash register and POS system
- Set up tables and maintained a tidy and organized dining area
- Communicated with kitchen staff to enable accurate food preparation.
- Cultivated warm relationships with regular customers.
Server
Restaurant "Zhar & Myaso"
05.2023 - 02.2024
- Served guests, took and processed orders
- Delivered food and beverages, recommended pairings
- Maintained cleanliness and organization in the dining area
- Operated the POS system and handled guest payments
Education
International Relations
Kyiv University of International Relations
Skills
- Professional table service
- Knowledge of restaurant etiquette
- Cash handling and POS system operation
- Menu and beverage pairing recommendations
- Upselling skills
- Strong communication
- Stress management
- Guest engagement
- Teamwork
- Ability to perform under high workload
- Strong work ethic
- Exceptional customer service
- Strong memory for orders and guest preferences
Additional Information
Quick learner, eager to adopt new service standards., Adaptable to new working environments., Experience in restaurants of various levels and formats.
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Server
Restaurant "Zhar & Myaso"
05.2023 - 02.2024
Server
Restaurant "Beef Meat&Wine"
09.2022 - 04.2023
Server
Bar "Ambar"
03.2022 - 09.2022
International Relations
Kyiv University of International Relations
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