Brian Butler
Rolling Prairie,IN
Summary
Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Dedicated, hardworking, and committed to becoming a dependable and valuable team member.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Student Conductor/Engineer
NICTD Chicago South Shore
06.2024 - Current
- Prepared forms, required reports, switch lists and train orders daily.
- Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
- Communicated through various methods to conduct train movement.
- Contributed to on-time performance by swiftly addressing any operational issues or delays.
- Supported train maintenance teams by reporting observed equipment malfunctions or damage promptly, minimizing disruptions to service schedules.
- Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
- Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections.
- Maintained strict schedules for passengers and cargo.
- Handled conflict resolution among passengers effectively through diplomacy and sound judgment in tense situations.
- Assisted passengers with special needs, prioritizing their comfort and accessibility throughout the journey.
- Made public announcements on routes and delays.
Bar Manager/ Consultant
Waymire's
08.2022 - 06.2024
- Worked alongside management to identify improvements to ready establishment for sale of property
- Identified protocols and procedures to increase sales
- Completed daily deposits and necessary closing procedures
- Completed maintenance as needed in building and all equipment within
Production Line Bander
Pratt Industries
01.2014 - 07.2022
- Performed daily inspections of production line equipment and reported any malfunctions
- Operated production line equipment with precision and accuracy to band boxes for shipment including Mosca & Signode banding machines
- Collaborated with other line operators to optimize production line performance
- Monitor and troubleshoot issue on conveyor line and banding machines as needed
- Completed inventory bi-weekly
- General housekeeping as needed
- Met and exceeded quality control standards
- Adhered to all safety regulations and standards
Delivery Driver/ Collections
Rent-A-Center
05.2007 - 01.2014
- Maintained accurate records of delivery details such as invoices and proof of delivery
- Managed customer payments and nightly deposits
- Managed package delivery routes and adjusted as needed to ensure on-time delivery
- Stocked box truck/delivery van and coordinated the delivery of goods to various customers, ensuring on-time delivery with minimal delays
- Responsible for in store sales, customer service and telemarketing for 3 locations
- Completed maintenance on returned merchandise as needed
Delivery Driver/ Shipping & Receiving
Showman Supplies, Inc.
02.1998 - 04.2007
- Coordinated with shipping and receiving departments to ensure timely deliveries of goods
- Loaded and unloaded trucks and containers in accordance with shipping and receiving specifications
- Communicated with coworkers and supervisors to coordinate shipping and receiving
- Operated electric and propane driver forklift
- Training of all new personnel
Education
Living Heritage Academy
01.1994
Skills
- Ability to work under pressure
- Adaptability
- Fast Learner
- Project Management
- Effective Time Management
- Customer Service and Sales
- Multi-Tasking Capabilities
- Inventory Management
- Fork Lift operation
- Shipping/ Receiving
Certification
CPR Certified
Timeline
Student Conductor/Engineer
NICTD Chicago South Shore
06.2024 - Current
Bar Manager/ Consultant
Waymire's
08.2022 - 06.2024
Production Line Bander
Pratt Industries
01.2014 - 07.2022
Delivery Driver/ Collections
Rent-A-Center
05.2007 - 01.2014
Delivery Driver/ Shipping & Receiving
Showman Supplies, Inc.
02.1998 - 04.2007
Living Heritage Academy