Brian Butts
WORCESTER,MA
Summary
Motivated and dependable associate for all previous positions, I always strive to expand my knowledge on varying subjects and am eager to hear feed back on how to become a more reliable resource for the company. being a Management Information System's major has helped greatly with navigating Excel, and has given me many tools on how to provide the best service for any company interested.
Overview
5
5
years of professional experience
Work History
SAS Retail Associate
SAS
07.2022 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases and locate items
- Displayed merchandise by arranging in appealing ways to boost sales.
Lowes Sales Associate
Lowes Home Improvment
05.2020 - 06.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Tracked stock using company inventory management software.
T.J Maxx & HomeGoods Sales Associate
T.J. Maxx & HomeGoods
05.2017 - 07.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Education
Bachelor of Science - Management Information Systems
University of Massachusetts - Lowell
Lowell, MA05.2024
Skills
- Verbal and Written Communication
- Self-Directed Learning
- Appeals Support
- Retail Knowledge
- Prioritizing Workflows
- Constructive Feedback
- Excel Knowledge
Additional Information
- C++ experience
- Python experience
Timeline
SAS Retail Associate
SAS
07.2022 - Current
Lowes Sales Associate
Lowes Home Improvment
05.2020 - 06.2022
T.J Maxx & HomeGoods Sales Associate
T.J. Maxx & HomeGoods
05.2017 - 07.2019
Bachelor of Science - Management Information Systems
University of Massachusetts - Lowell
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