Summary
Overview
Work History
Skills
Timeline
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Brian Cazares

North Bergen,NJ

Summary

Hospitable professional with experience in fast-paced restaurant environments, specializing in front-of-house service, guest relations, and team support. Known for delivering memorable dining experiences through attentive, friendly service, with deep knowledge of culinary dishes and complementary wine pairings. Proven ability to upsell strategically, handle high-pressure service periods with ease, and collaborate effectively with both kitchen and bar teams.

Overview

5
5
years of professional experience

Work History

Barista/keyholder

Thumbody
Paramus, NJ
03.2023 - Current
  • Crafted high-quality espresso and specialty coffee beverages with precision and consistency in a fast-paced, high-volume café.
  • Provided warm, attentive customer service, efficiently managing orders, and customizing drinks to meet individual preferences.
  • Mentored and trained new team members, promoting smooth onboarding, and maintaining a high standard of service across shifts.
  • Conducted inventory management to maintain optimal stock levels and minimize waste.

Server

Basque Tapas Bar & Restaurant
Piermont, NY
06.2020 - 09.2024
  • Expertly guided guests through the menu, describing ingredients, highlighting chef specials, and recommending wine and beverage pairings tailored to their preferences.
  • Increased average check totals by consistently applying effective upselling techniques on appetizers, drink pairings, and desserts.
  • Trained and mentored new servers and bussers on restaurant protocols, POS systems, and guest service standards.

Skills

  • Excellent customer service and communication
  • POS system proficiency
  • Menu memorization and upselling
  • Multitasking in fast-paced environments
  • Bilingual: speaks English and Spanish

Timeline

Barista/keyholder

Thumbody
03.2023 - Current

Server

Basque Tapas Bar & Restaurant
06.2020 - 09.2024

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Brian Cazares