Summary
Overview
Work History
Education
Skills
Education
Contact
Certification
Additional Information
Timeline
Generic

Brian Chapa

Wichita Falls

Summary

Responsible driver with experience generating sales while maintaining personalized service. Background in being a leader, skilled in staff management and customer service, developed at City of Wichita Falls.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Route Driver

Spring house water
Wichita Falls, TX
01.2025 - Current
  • Delivered water products to residential and commercial customers
  • Operated delivery vehicle safely while adhering to traffic regulations.
  • Communicated effectively with customers to ensure satisfaction and resolve issues.

Sanitation Supervisor

City Of Wichita Falls
Wichita Falls, TX
11.2019 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.

Sanitation Equipment Operator Two Crew Leader

City Of Wichita Falls
11.2014 - 11.2019
  • Operated a grapple truck and a range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Completed minor repairs and replacements of equipment parts to restore functionality.
  • Assisted in training new operators for their class B CDL providing guidance on proper equipment usage and safety procedures.
  • Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
  • Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
  • Supported site supervisors by providing timely feedback on machine performance, identifying areas for improvement or repair needs.
  • Facilitated seamless communication among team members, leading to improved collaboration during complex projects involving multiple pieces of heavy machinery.

Production Worker

Select Industries
11.2010 - 11.2014
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Landscaping Crew Leader

CNS Lawns
11.2007 - 11.2010

Conducted comprehensive lawn maintenance tasks such as mowing and weed eating.

Cut and trimmed trees,shrubs.

Education

GED -

Harold
Wichita Falls, TX

Skills

  • Customer service
  • Complex Problem-solving
  • Verbal and written communication
  • Coaching and mentoring
  • Policy and procedure development
  • Payroll processing
  • Task delegation
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Staff discipline
  • Inventory control

Education

Wichita Falls, TX

Contact

Wichita Falls, TX 76302

Certification

Class B commercial drivers license

Texas municipal solid waste license issued by TECQ

Waste screening course

Additional Information

Experienced in using Tyler technology systems ,Microsoft Excel,Munis,GIS

Timeline

Route Driver

Spring house water
01.2025 - Current

Sanitation Supervisor

City Of Wichita Falls
11.2019 - 01.2025

Sanitation Equipment Operator Two Crew Leader

City Of Wichita Falls
11.2014 - 11.2019

Production Worker

Select Industries
11.2010 - 11.2014

Landscaping Crew Leader

CNS Lawns
11.2007 - 11.2010

GED -

Harold
Brian Chapa