Brian Chapman
Bellevue,WA
Summary
Accessibility professional with over eight years of experience in testing and coaching accessibility. Expertise in data reporting and developing effective testing strategies. Proven ability to foster collaboration among teams to deliver high-quality, accessible software solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Staff Accessibility Analyst
Visa
Bellevue, WA
07.2019 - 10.2025
- Over six years of accessibility testing and coaching experience across web, desktop, and mobile platforms.
- Performed accessibility testing, accessibility design reviews, and accessibility coaching for hundreds of internal Visa and Microsoft teams.
- Proficient with WCAG, Section 508, ADA, WAI-ARIA, ANDI, NVDA, JAWS, TalkBack, VoiceOver, aXe, and other accessibility automated and manual testing products.
- Trusted Tester certified (Section 508, U.S. DHS).
- Proficient in AI, HTML, CSS, Java, Excel, Outlook, Teams, Power Automate, Forms, and PowerPoint.
- Updated and maintained VGAR (Visa Global Accessibility Requirements), most recently to align with WCAG 2.2 AA.
- VGAR generally refers to VGAR for Web, which was created about seven years ago. More recently, I authored the VGAR for Desktop and VGAR for Mobile requirements and test scripts.
- Collaborated with developers and designers to resolve issues and improve software quality for all users.
- Created the Accessibility Design Review Figma project, assets, and instructions. This was heavily leveraged by the design org for marking up designs for accessibility, to be handed off to devs.
- Hosted weekly technical accessibility office hours for internal customers to receive accessibility support.
- I headed the global accessibility support services provided by my organization. Emailing accessibility@visa.com was emailing me.
- Created automation (MS Power Automate) to emulate a ticketing system done entirely through email, in service of our accessibility support process.
- Frequently executed regression tests for customers to validate previous functionalities and bug fixes after updates.
- Mentored junior testers on best practices and testing methodologies.
- Participated in team meetings to discuss project progress and challenges.
- Assisted in training new testers on QA processes, tools, standards, procedures, and best practices.
- Utilized bug tracking systems such as JIRA to report, track, and resolve identified accessibility issues.
- Performed exploratory testing to identify accessibility defects in applications and websites.
- Collaborated with developers and designers to ensure the timely resolution of bugs and quality deliverables, including the creation of complex UI components.
- Analyzed requirements documents and developed comprehensive test strategies accordingly (VGAR for Desktop/Mobile).
- Created accessibility articles and resources for internal accessibility training.
- Created LMS accessibility training courses for various roles (dev, design, product, etc.).
Senior Accessibility Test Engineer
Wipro Limited
Redmond, WA
02.2019 - 07.2019
- I worked directly with a high-profile Microsoft accessibility director, Anne Taylor. She's blind, so I learned firsthand how accessibility impacts users with disabilities, how to identify and test for accessibility, how to use screen readers, and how to present these findings for internal MS teams. I also learned how to interact with blind people, such as announcing your presence, making introductions, etc. and became a competent sighted guide for blind people.
- Performed accessibility testing and prepared associated documentation. I helped give presentations to internal Microsoft teams.
- Collaborated with development teams to identify and resolve defects.
- Executed manual and automated tests in different environments.
Senior Accessibility Test Engineer
iSoftStone
Kirkland, Washington
02.2018 - 02.2019
- I worked with Anne Taylor in this position as well, in the same capacity.
- Performed accessibility testing.
- Assisted Microsoft developers with accessibility bug fixes and remediation.
- Produced reporting on accessibility defects in Azure.
Senior Test Engineer
HCL Technologies
Redmond, WA
06.2013 - 01.2018
- Performed hardware testing for Microsoft's Xbox platform.
- As a team lead, I oversaw five compliance testers, validated their bugs and work, and submitted results to present to Microsoft.
- Eventually, we segued into accessibility when HCL became one of Microsoft's primary providers for accessibility work.
- As such, I earned an accessibility certification, Section 508 (Trusted Tester), through the U.S. DHS.
- I was given the green light to buy and build out a video production studio, complete with a green screen, that I used to film and create internal accessibility training, and accessibility evangelizing videos for HCL.
Education
Digital Media Arts, AAS - Film And Video Production
Bellevue College
Bellevue01-2011
Skills
- Web, Desktop, and mobile accessibility
- Compliance with WCAG, ADA, and EAA
- Data reporting and analysis
- Collaborative teamwork
- HTML, CSS, Java, WAI-ARIA
- Familiarity with screen readers
- Design evaluation techniques
- Testing strategy formulation
- Effective communication
Certification
Trusted Tester (DHS)
Timeline
Staff Accessibility Analyst
Visa
07.2019 - 10.2025
Senior Accessibility Test Engineer
Wipro Limited
02.2019 - 07.2019
Senior Accessibility Test Engineer
iSoftStone
02.2018 - 02.2019
Senior Test Engineer
HCL Technologies
06.2013 - 01.2018
Digital Media Arts, AAS - Film And Video Production
Bellevue College