Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer/Accessibility Analyst
Bank Of America
Pennington, NJ
08.2024 - Current
Utilized expertise in HTML, CSS, and JavaScript to identify and address accessibility bugs, enhancing the overall user experience for individuals with disabilities.
Advised development teams on the implementation of ARIA to enhance accessibility features, resulting in improved compliance with WCAG 2.1 standards.
Supported customers with disabilities by spreading awareness of accessibility standards throughout the organization, ensuring all websites and mobile web apps met compliance requirements.
Coordinate WCAG compliance testing using aXe, ARC toolkit to analyze websites for conformance, and engage with stakeholders, including product owners and business users, improving overall user experience by 15%.
Ensure that visualizations created in Tableau are accessible to users with disabilities. This includes testing for compatibility with screen readers, keyboard navigation, color contrast, and other accessibility standards.
Implemented comprehensive accessibility audits on four software products, identifying and resolving over 200 compliance issues, resulting in a 30% increase in overall user satisfaction.
Collaborated with development teams to prioritize and address high-impact accessibility defects, leading to a 40% decrease in user complaints within the first quarter of implementation.
Facilitated training sessions for 50 stakeholders on best practices for creating accessible web content, resulting in a 20% increase in awareness and compliance across the organization.
Accessibility Analyst
Wells Fargo
Philadelphia, PA
03.2022 - 08.2024
Proficient in conducting accessibility testing for websites and mobile applications, employing methodologies such as visual analysis, keyboard testing, color sampling, code review, screen reader evaluation, and automated scanning.
Collaborated with cross-functional teams to bake accessibility into Wells Fargo technology, driving continuous improvement in digital accessibility across the organization.
Applied ARIA techniques to audit websites and identify accessibility bugs, contributing to a seamless user experience for individuals with disabilities.
Acted as a liaison between development teams and stakeholders to ensure that accessibility considerations were integrated into the agile product development process.
Coordinated testing efforts across multiple teams, ensuring seamless communication and project traceability, leading to a 20% reduction in release time estimation.
Collaborated with stakeholders to prioritize accessibility issues based on impact and severity, resulting in a 15% increase in overall user satisfaction.
Accessibility Analyst
Verizon
Lake Mary, Florida
01.2019 - 02.2022
Conducted entry-level training in web-based accessibility testing, gaining familiarity with testing principles.
Analyzed websites for accessibility issues using JAWS, NVDA, and Voiceover, ensuring compliance.
Conducted documentation and web accessibility testing based on checklists, contributing to defect review meetings with AGILE team members.
Utilized JAWS and NVDA to conduct web-based accessibility testing on 50+ client websites, resulting in a 15% increase in overall site usability metrics.
Collaborated with development team to address and resolve 100% of identified accessibility defects within agreed upon timelines, ensuring compliance with WCAG standards.
Aligned web-based accessibility testing efforts with client feedback and company objectives, driving a 20% increase in client satisfaction scores.
Sr Accessibility Analyst
Aqua
Philadelphia, PA
01.2017 - 12.2019
Performed various Section 508 accessibility Compliance test with JAWS, NVDA, Voiceover, Chromebox, Talk back, WAT, MAGIC etc. Logged, monitored and retested defects in QC for Section 508 failures with various compatible browsers.
Wrote VPAT for Section 508 Compliance test. Trained Development and QA team on using various 508 tools and standards.
Assisted developers with understanding and then resolving the functional, non-functional, compatibility, 508 Compliance defects.
Provide Accessibility trainings and requirements.
Performed Mobile Accessibility testing based on section 508 and WCAG 2.0 standard for IOS/Android using Voiceover and Talkback.
Performed accessibility testing based on accessibility standards: WCAG 2.0, ADA Section 508.
Performed Accessibility testing using Accessibility platforms including Windows and MacOS.
Performed PDF and document testing.
Performed Accessibility testing by analyzing code for accessibility issues.
ADA Tester & Accessibility specialist
Comcast
Philadelphia, PA
01.2015 - 12.2016
Prepared and Provided status and compliance report.
Collaborate with development teams and Performed Cross browser Accessibility Testing using NVDA Screen reader, JAWS, Voice Over, Talk Back in Windows/MAC/Mobile Devices (Android, IOS) to meet WCAG 2.0 Level AA guidelines.
Train and provide specific guidelines regarding front-end and web accessibility for in-house testers/staff and external contractors.
Performed automated web accessibility testing on the web application using AXE and WAVE.
Work with all departments in testing websites and other products for accessibility requirements using WCAG 2.0 AA and WCAG 2.1 AA standards.
Use WAVE tool to identify all the errors.
Education
Bachelor - Computer Science
Royal University
Skills
HTML
CSS
JavaScript
AJAX
SQL
C
AcrobatPro
Magic
WAVE
Axe
ARC
Agile
Aria Waterfall
SDLC
HP ALM
JIRA
NVDA
Jaws
Voiceover
Talkback
SharePoint
Microsoft Office Suite
Word
Excel
PowerPoint
Outlook
Accessibility testing
WCAG compliance
Automated testing tools
User experience enhancement
Cross-functional collaboration
Stakeholder engagement
Training facilitation
Defect tracking
Project management
Visual analysis
Communication skills
Web content accessibility
Screen reader evaluation
Code review
Project collaboration
Defect management
Mobile application testing
Test code generation
Collaboration and communication
Verbal and written communication
Test planning
Self motivation
Continuous-integration testing
Analytical thinking
Defect resolution
Collaborative team player
Test case creation
Test procedure documentation
Test implementation
Strong problem solver
Usability testing
Team mentoring
Conformance monitoring
Problem-solving abilities
Protocol review
Software development lifecycle
Performance testing
Team building
Product design reviews
Testing efficiency
Quality assurance analysis
Regression testing
Reliability
Continuous integration
Data abstraction
Active listening
Written communication
User acceptance testing
System administration
Interpersonal communication
Scrum methodology
Version control
Multitasking capacity
Key performance indicator tracking
Time management
Results and Deadline-driven
Audit reporting
Organized and detail oriented
Idea development and brainstorming
Documentation expertise
Organizational skills
Bug reporting
Compatibility testing
Test automation proficiency
Data analysis
Multitasking
Certification
CPACC (Certified Professional in Accessibility Core Competencies)
CPWA (Certified Professional in Web Accessibility)