Brian Conner
Fort Worth
Summary
Dynamic operations professional with a solid background in inventory management and process improvement. Skilled in effective communication and problem-solving, contributing to enhanced operational efficiency and team development. Committed to achieving organizational goals through strategic inventory oversight. Resourceful Inventory Manager known for high productivity and efficient task completion. Specialize in strategic planning, inventory accuracy, and process optimization. Excel in critical thinking, problem-solving, and time management. Use these soft skills to effectively manage inventory levels, reduce costs, and improve operational workflows.
Overview
15
15
years of professional experience
Work History
Inventory Manager
2020 Communications
Fort Worth
03.2023 - Current
- Managed inventory levels to ensure product availability and minimize shortages.
- Trained staff on best practices for inventory handling and storage procedures.
- Collaborated with sales teams to forecast demand and adjust inventory accordingly.
- Resolved discrepancies in inventory counts through investigation and corrective actions.
- Monitored inventories on computer to generate accurate reports.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Led team of inventory employees to receive and record new stock.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
- Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
- Collaborated with vendors to ensure timely delivery of goods and services.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Prepared inventory for shipment by attaching tags and labels.
- Consistently met company and department objectives within budget and time constraints.
Operations Manager
Guitar Center
Plano
06.2022 - 03.2023
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Monitored and improved efficiency of inventory processes to optimize stock management and reduce waste.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Managed daily operations to ensure efficient store workflow and customer satisfaction.
- Oversaw inventory management, including stock levels and product placement strategies.
- Implemented process improvements to enhance operational efficiency in store operations.
- Evaluated employee performance, providing feedback for professional development initiatives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Operations Manager
Guitar Center
Fort Worth
08.2020 - 06.2022
- Maintained accurate inventory records to track stock levels and minimize costs.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Monitored and improved efficiency of inventory processes to enhance operational effectiveness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Managed daily operations to ensure efficient store workflow and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service techniques.
- Oversaw inventory management, including stock levels and product placement strategies.
- Built strong operational teams to meet process and production demands.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Collaborated with team leaders on quality audits.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Delegated work to staff, setting priorities and goals.
Operations Manager
Guitar Center
Killeen
09.2010 - 08.2020
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented policies and standard operating procedures to enhance customer service quality and operational efficiency.
- Managed daily operations to ensure efficient store workflow and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service techniques.
- Oversaw inventory management, including stock levels and product placement strategies.
- Implemented process improvements to enhance operational efficiency in store operations.
- Built strong operational teams to meet process and production demands.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Skills
- Inventory management
- Data analysis
- Supply chain coordination
- Customer relationship management
- Process improvement
- Team leadership
- Problem solving
- Effective communication
- Conflict resolution
- Decision making
- Quality control
- Inventory audits
- Product availability research
- Part number management
- Process implementation
- Verbal and written communication
- Materials management
- Cycle counting
- Transfers and returns
- Logistics scheduling
- Inventory optimization
- Shrinkage control
- Purchasing management
- Inventory reporting
- Decision-making
- Inventory distribution
- Shipping and receiving
- Personnel management
- Team development
- Cycle counts
- Warehouse management
- SOP creation
- Inventory counts
- Attention to detail
Timeline
Inventory Manager
2020 Communications
03.2023 - Current
Operations Manager
Guitar Center
06.2022 - 03.2023
Operations Manager
Guitar Center
08.2020 - 06.2022
Operations Manager
Guitar Center
09.2010 - 08.2020