Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Cox

Whitehall,WI

Summary

I am a hardworking, loyal and dedicated employee known for punctuality, I am pursuing employment options where good customer service and positive attitude will make a difference.

Additional previous job positions I have held include:

* Working in a family physicians Doctors office - front desk -

Checking in patients, answering phones, scheduling appointments and face to face customer service. I have great phone mannerism

* I am currently driving school bus for Pape here in the Blair-Taylor school. And will continue to.

* For a temporary time I drove for Pine Creek transportation, actually driving some of your clients to your facility.

Overview

26
26
years of professional experience

Work History

Para Professional

Blair Taylor School
Blair, WI
04.2024 - Current
  • Conducted one-on-one tutoring sessions with struggling students when needed.
  • Provided guidance to students in the classroom setting.
  • Supervised small groups of students during instruction time.
  • Assisted children at stations during small-group learning periods.
  • Supervised students during non-instructional times, including lunch and recess.

School Bus Driver

Pape Bus Co
Blair, WI
09.2022 - Current
  • Learned and followed school transportation procedures.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Operated motorized ramps and lifts to assist special needs students.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Communicated emergencies, delays due to weather and schedule changes to parents and supervisors.
  • Acquired and maintained certification in basic first aid CPR and Epi - Pen.
  • Communicate professionally with adults and children

Patient Liaison

Gundersen Tri County
Whitehall, WI
10.2022 - 11.2023
  • Acted as a liaison between patients and healthcare staff to ensure timely communication of information.
  • Performed clerical duties such as filing paperwork and updating patient files in the electronic health record system.
  • Scheduled appointments for follow-up visits with physicians or specialists as required.
  • Ensured compliance with HIPAA regulations concerning confidential data sharing among healthcare personnel.
  • Greeted and welcomed patients, family members, and visitors to the hospital.
  • Assisted in providing a positive patient experience by attending to their needs and inquiries promptly.

School Bus Driver

Talbot County Public Schools
Easton, MD
11.2009 - 04.2022
  • Learned and followed school transportation procedures.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Operated motorized ramps and lifts to assist special needs students.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Communicated emergencies, delays due to weather and schedule changes to parents and supervisors.
  • Acquired and maintained certification in basic first aid CPR and Epi - Pen.
  • Communicate professionally with adults and children

Certified Childcare Provider

Self Employed Web
Easton, MD
01.1999 - 11.2009
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Assisted children in development of social, communication and problem-solving skills.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Planned and implemented age-appropriate activities and lessons

I ran my own Child Care Business for many years. This included working well with parents, business finances, handling and processing payments.

Education

High School Diploma -

Laurel H9ogh School
Laurel, MD
06.1994

Skills

  • Customer-oriented
  • Great attitude
  • Professional
  • Trustworthy
  • Inbound and Outbound Calling
  • Courteous demeanor
  • Customer relations

Timeline

Para Professional

Blair Taylor School
04.2024 - Current

Patient Liaison

Gundersen Tri County
10.2022 - 11.2023

School Bus Driver

Pape Bus Co
09.2022 - Current

School Bus Driver

Talbot County Public Schools
11.2009 - 04.2022

Certified Childcare Provider

Self Employed Web
01.1999 - 11.2009

High School Diploma -

Laurel H9ogh School
Monique Cox